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How can managers ensure that employees are empowered to do their best work? What actions can managers take to influence culture change and develop people? What are the questions to ask when helping an employee? This title provides real-life examples about how exhibiting certain values influences culture change that can lead to business results, and lists nine characteristics of a ground floor leader.

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How can managers ensure that employees are empowered to do their best work? What actions can managers take to influence culture change and develop people? What are the questions to ask when helping an employee? This title provides real-life examples about how exhibiting certain values influences culture change that can lead to business results, and lists nine characteristics of a ground floor leader.