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Written by a team of specialists from Mercer Consulting, Magic Numbers for Human Resource Management provides all the key assessment measures required by human resources professionals to monitor the health, contribution, and performance of every company's largest asset???its people. HR managers and professionals will find a comprehensive guide to implementing Magic Numbers for their HR practice, the one business function that most deeply impacts the performance of every company.
This book simply outlines a range of the key measures that any HR , financial or business manager can use to
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Produktbeschreibung
Written by a team of specialists from Mercer Consulting, Magic Numbers for Human Resource Management provides all the key assessment measures required by human resources professionals to monitor the health, contribution, and performance of every company's largest asset???its people. HR managers and professionals will find a comprehensive guide to implementing Magic Numbers for their HR practice, the one business function that most deeply impacts the performance of every company.

This book simply outlines a range of the key measures that any HR , financial or business manager can use to address this situation in a more business-like manner. For each definition, there is not only a description of the measure but also why it has vital significance to managing business better. It is written as a basic text book in easy to read language but with a powerful underlying message - HR managers must measure the main features of HR in order to get their voice heard at the executive table and make demonstrable impact on business operations.

Inhaltsverzeichnis:
I. The value of Numbers in HR - the demon of benchmarking 2. State of the nation HR numbers - multiple short sections/sub-chapters 3. Measuring the added value of HR - multiple short sections/sub-chapters 4. Constructing an HR dashboard - making sense of the vital signs Specific Definitions/Numbers to be dealt with include (but not limited to): HR staff as a percentage of total staff Payroll staff as a percentage of total staff Training staff as a percentage of total staff Finance staff as a percentage of total staff IT staff as a percentage of total staff Marketing staff as a percentage of total staff Sales staff as a percentage of total staff Training expenditure per employee Training costs as a percentage of base salary costs Percentage of staff provided with training Voluntary turnover Involuntary turnover Total staff turnover Sick days per employee Sick leave rate HR function budget per employee HR budget as a percentage of revenue Payroll function budget per employee Payroll budget as a percentage of revenue Hours overtime Days to fill vacancy by class of employee Recruitment costs by class of employee Base salary costs per employee Employee benefits as a percentage of base salary costs Bonuses/short term incentives by class of employee Long term rewards/share plan value per class of employee Profit per employee Black Scholes method of calculating share option values Employee satisfaction index Link between employee satisfaction index and Customer Satisfaction index Each definition described around 6 headings * The definition * The formula * The components * Where's the data * Calculating it - an example * What it means
Autorenporträt
Hugh Bucknall

Hugh is a Worldwide Partner of Mercer Human Resource Consulting and the Asia Pacific leader for Mercer's Human Capital Advisory Services Business. In his current role, he sets the strategic direction for the business in Asia Pacific and provides technical leadership for major projects across the region.

He has worked extensively in Asia and Australia in the areas of reward strategy, job classification, team building, group facilitation, assessment centers, performance management, organization review, and job design. His wide client base includes multinationals and domestic companies across a number of industry sectors such as health, hi-tech, retail, and the public sector. On the topic of Asian HRM trends and issues, Hugh has spoken at a number of international forums and client events.

Prior to joining Mercer, High worked in the areas of HRM, computer systems, and management consultancy over a period of 14 years with Myer Stores, BHP, the Australian Public Service Board, The Australian Bureau of Statistics, and the Victorian Department of Conservation among others.

Zheng Wei

Dr. Zheng, is an associate director of Mercer Human Resource Consulting's Beijing office. He leads the Human Capital Advisory Services business in North China. He is an economist specializing in performance measurement, incentives, and financial analysis.

His main work involves helping both Chinese and global clients with alignment of their human capital strategy with business strategy. he also helps organizations identify and measure their essential productivity drivers, and project the economic gains for making changes in those factors.

He has worked on performance measures for a variety of clients spanning many industries including manufacturing, telecommunications, and financial services industries. His telecommunications clients include Aliant, Vodafone Group, Verizon Communications, Windstar, and China Netcom Group.