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Shows how to use comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.

Produktbeschreibung
Shows how to use comfort/discomfort model to decode nonverbal behaviour and gain crucial insights about what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual yet critical water cooler exchanges that are the driving force of an organization.
Autorenporträt
FBI Special Agent (Ret.) JOE NAVARRO worked for the Bureau in counterintelligence and counterterrorism. He is now a lecturer and consultant for major companies worldwide. He is the author of What Every BODY is Saying, and has appeared on Hardball with Chris Matthews, the Today Show, the CBS Early Show, CNN, Fox News, and other major media. He lives in Tampa, Florida.
Rezensionen
"Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success-nonverbal intelligence." Robert B. Cialdini, author of Influence: Science and Practice, www.influenceatwork.com