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It has been almost 20 years since the Institute of Medicine released the seminal report titled, Crossing the Quality Chasm. In it, the IoM identified six domains of care quality (safe, timely, effective, efficient, equitable, and patient-centric) and noted a huge gap between the current state and the desired state.

Produktbeschreibung
It has been almost 20 years since the Institute of Medicine released the seminal report titled, Crossing the Quality Chasm. In it, the IoM identified six domains of care quality (safe, timely, effective, efficient, equitable, and patient-centric) and noted a huge gap between the current state and the desired state.
Autorenporträt
Bohdan "Bo" W. Oppenheim is a Professor of Systems Engineering at LMU in Los Angeles. He serves as the Director of the Healthcare Systems Engineering (HSE) Master's Program, a premiere HSE program in the nation which he created in close partnership with Kaiser Permanente and MIT. Oppenheim is the author of four books, authored and co-authored chapters in six books and published 30 journal papers. He was honored with three Shingo Awards, INCOSE Product of the Year Award, the INCOSE Fellowship, and over $2 million in external grants. He works closely with major healthcare institutions in Southern California improving healthcare processes.