
Knowledge Management Model for Product/Process Design and Development
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This work represents the culmination of a long and arduous period of research. It's goal is to delve in the elusive world of knowledge and knowledge management in order to ascertain and underline the value, this commonly misused resource plays in the life of organizations be it for product or process development cycles. "In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge" Nonaka and Takeuchi.