Andere Kunden interessierten sich auch für
![Data-Driven Approaches for Effective Managerial Decision Making]( "Data-Driven Approaches for Effective Managerial Decision Making")
Data-Driven Approaches for Effective Managerial Decision Making189,99 €![Data-Driven Approaches for Effective Managerial Decision Making]( "Data-Driven Approaches for Effective Managerial Decision Making")
Data-Driven Approaches for Effective Managerial Decision Making245,99 €![Knowledge-Driven Innovation in Start-Ups and SMEs]( "Knowledge-Driven Innovation in Start-Ups and SMEs")
Knowledge-Driven Innovation in Start-Ups and SMEs168,99 €![Knowledge-Driven Innovation in Start-Ups and SMEs]( "Knowledge-Driven Innovation in Start-Ups and SMEs")
Knowledge-Driven Innovation in Start-Ups and SMEs132,99 €![Analyzing the Impacts of Industry 4.0 in Modern Business Environments]( "Analyzing the Impacts of Industry 4.0 in Modern Business Environments")
Analyzing the Impacts of Industry 4.0 in Modern Business Environments211,99 €![Successful Customer Relationship Management Programs and Technologies]( "Successful Customer Relationship Management Programs and Technologies")
Successful Customer Relationship Management Programs and Technologies179,99 €![Technology-Driven Innovation in Gulf Cooperation Council (GCC) Countries]( "Technology-Driven Innovation in Gulf Cooperation Council (GCC) Countries")
Technology-Driven Innovation in Gulf Cooperation Council (GCC) Countries188,99 €
As service-centered organizations focus on their customers, values are co-created through organizational capabilities. The central part of these capabilities is knowledge which is directly supported by information technology and the relationships between the service firms' knowledge, capabilities, IT and strategy is essential for superior value co-creation with customers. Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation provides a comprehensive collection of research and analysis on the principles of service, knowledge, and organizational capabilities. This book aims to clarify IT strategy procedures and management practices and how they are used to shape a firm's knowledge organizations as well as facilitate service innovation and customer value co-creation.