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This book focuses on the processes through which knowledge is created, accumulated and put to use in the knowledge-driven global economy. Its unique perspective stems from its "knowledge diamond" framework to examine how individuals, communities, organizations and host industries reciprocally influence each other in the course of knowledge work. Case examples are selected to appeal to an international audience. The book also covers the key topics of project-based, virtual, and global knowledge work and intellectual property. It emphasizes the practices and tools - both behavioral and…mehr

Produktbeschreibung
This book focuses on the processes through which knowledge is created, accumulated and put to use in the knowledge-driven global economy. Its unique perspective stems from its "knowledge diamond" framework to examine how individuals, communities, organizations and host industries reciprocally influence each other in the course of knowledge work. Case examples are selected to appeal to an international audience. The book also covers the key topics of project-based, virtual, and global knowledge work and intellectual property. It emphasizes the practices and tools - both behavioral and information technology - through which participants exchange knowledge and generate new learning. Each chapter concludes with summary questions that can be the basis for the reader's personal reflection, or for discussion among classroom or management development audiences.
Autorenporträt
Robert DeFillippi is Professor of Management and Director of the Center for Innovation and Change Leadership at Suffolk University, Boston. Michael B. Arthur is Professor of Management at Suffolk University, Boston. Valerie J. Lindsay is Associate Professor in International Business at Victoria University, Wellington, New Zealand.
Rezensionen
"In this book the authors bridge a gap in the economic literaturewith a fresh and lively account of the crucial links among workers,knowledge work, and economic performance. Given themulti-dimensional character of the topic, they do not provide allthe answers but they pose questions and guide the reader forward.This book sets the agenda on the knowledge-based economy and thecomplex relations that drive it." Michael Best, University ofMassachusetts Lowell

"This book provides an extraordinary integration of literatureon knowledge work, accompanied by a large number of cases andstories to illustrate underlying ideas. I can think of no book thatoffers such a stimulating and thought-provoking blend of theory andpractice. Both present and future managers will greatly enjoy thisbook." Lars Lindkvist, Linköping University

"Both scholarly and streetwise, this book does a great job inshowing what knowledge work means for the lives of the people whodo it, and the performance of the organizations that try to manageit." Harry Scarborough, University of Warwick

"A very impressive account of 'knowledge at work' onseveral levels of analysis: individual, organization, industry, andcommunity; that successfully connects with managerial practice"Joerg Sydow, Free University of Berlin

"This book provides unique insights into the drivers behind theknowledge economy, showing how individuals, groups, organizationsand industries create and use knowledge. It provides an importantand highly readable contribution to contemporary understanding ofknowledge and learning processes." David Gann, ImperialCollege London

"For those of us wilting under the weight of new publications onknowledge and knowledge management this book provides a welcomerefuge in what is a busy, crowded and often confusing zone. Notonly does it provide a broad ranging and thorough review of the keyissues, but it also challenges the reader to reflect on themchapter by chapter. The book recognises what too many othersdon't that all the company procedures and IT-based knowledgemanagement systems are just tools and that people are at the centreof the knowledge based economy. The strength of the book lies inits grounding in real work examples and in its consistent use of aframework - the knowledge diamond - which highlightsthe interdependencies of four key participants in knowledge work:individuals, communities, organizations and industries. It shouldbe useful to both knowledge workers themselves and those that studythem." Dr Tim Brady, University of Brighton
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