Intended for introductory hospitality modules and courses. This text looks at key aspects and compares them with each sector of the industry to give students a comprehensive view of the topic. It discusses various aspects such as: management practices; work patterns and employment practices; industry and financial structures; and more.
Intended for introductory hospitality modules and courses. This text looks at key aspects and compares them with each sector of the industry to give students a comprehensive view of the topic. It discusses various aspects such as: management practices; work patterns and employment practices; industry and financial structures; and more.
Introduction (B Brotherton)The comparative approach (B Brotherton) Industry structures and competitive environments (D Litteljohn) Operating systems and products (P Jones & A Lockwood) The physical environment (H Ingram & J Ransley) Work patterns and employment practices (R E Lucas & R C Wood) Management Practices (C Keliher & K Johnson) Legal aspects of hospitality provision (M Boella) Financial structures and practices (C Burgess) Hospitality information technology (A Frew) Conclusion (B Brotherton)
Introduction (B Brotherton)The comparative approach (B Brotherton) Industry structures and competitive environments (D Litteljohn) Operating systems and products (P Jones & A Lockwood) The physical environment (H Ingram & J Ransley) Work patterns and employment practices (R E Lucas & R C Wood) Management Practices (C Keliher & K Johnson) Legal aspects of hospitality provision (M Boella) Financial structures and practices (C Burgess) Hospitality information technology (A Frew) Conclusion (B Brotherton)
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