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The expectations of citizens in delivery of services by government institutions have increased. This book collects essential tools and alternative e-business strategies that can be incorporated into e-government solutions. It helps readers to examine issues and promote research initiatives to improve service delivery in e-government.

Produktbeschreibung
The expectations of citizens in delivery of services by government institutions have increased. This book collects essential tools and alternative e-business strategies that can be incorporated into e-government solutions. It helps readers to examine issues and promote research initiatives to improve service delivery in e-government.