Improving Quality of Service Delivery in Works and Physical Planning
Freddy Ogugua Esenwa
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Improving Quality of Service Delivery in Works and Physical Planning

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Some of the consequences of planlessness or poor planning in the Nigerian Universities include inadequate infrastructure, haphazard physical development, unsightly environment, overcrowded classrooms, halls of residences and offices, abandoned projects, inadequate number and quality of academic staff, poor quality programmes, inadequate library facilities and poor recreational provision. Thus, the prevailing poor planning and management have contributed to the innumerable crises in the University system over the past decades. Planning is not a set of complex techniques, a panacea, or an end in...