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When Glenn Shepard bought his own business in 1988, it didn't take him long to realize that even managing a small staff of three was no easy chore. To help managers deal with today's employees, Shepard has written the definitive guide to problem employees. This comprehensive how-to guide covers everything from how to set up new hires for success, how to structure compensation packages for maximum employee motivation, how to evaluate employees, how to deal with problem behavior, and how to spur on lazy or unmotivated workers. Readers will learn not only know how to handle problem employees, but how to nurture hard workers and spot warning signs before they become crises. From gossiping to hypochondria to emotional outbursts, sarcasm, and office politics, this guide offers solutions for every problem behavior.
A manager's guide to hiring, firing, and motivating employees
A comprehensive how-to for employers, How to Manage Problem Employees covers all the people-management skills managers need-from how to set new hires up for success, to properly structuring compensation packages that maximize employee work ethic, to dealing with employee problems before they take a toll on your business.
Author Glenn Shepard doesn't bother with political correctness and he doesn't pull any punches when it comes to employees. He has no patience for negative behavior-and neither should you. He'll show you how to handle every kind of problem employee-gossips, backstabbers, hypochondriacs, emotional basket cases, rebels with authority problems, and everyone else. And when you have to, Shepard shows you how to fire employees fairly and legally. Plus, there's more:
_ Fostering a good work ethic
_ Avoiding problem hires
_ Motivating slow or lazy employees
_ Avoiding legal pitfalls
_ Being the best manager you can be
_ Using discipline in the workplace
_ Creating a healthy work environment
_ Rewarding good employees
How to Manage Problem Employees helps managers run a productive department that people will want to be a part of, while building a business culture that encourages success. It empowers managers to be tougher, fairer, and better-but also shows them how to encourage the same qualities in their employees. If it's time for you to get tough with problem employees and take your business back, this book is the answer.
A manager's guide to hiring, firing, and motivating employees
A comprehensive how-to for employers, How to Manage Problem Employees covers all the people-management skills managers need-from how to set new hires up for success, to properly structuring compensation packages that maximize employee work ethic, to dealing with employee problems before they take a toll on your business.
Author Glenn Shepard doesn't bother with political correctness and he doesn't pull any punches when it comes to employees. He has no patience for negative behavior-and neither should you. He'll show you how to handle every kind of problem employee-gossips, backstabbers, hypochondriacs, emotional basket cases, rebels with authority problems, and everyone else. And when you have to, Shepard shows you how to fire employees fairly and legally. Plus, there's more:
_ Fostering a good work ethic
_ Avoiding problem hires
_ Motivating slow or lazy employees
_ Avoiding legal pitfalls
_ Being the best manager you can be
_ Using discipline in the workplace
_ Creating a healthy work environment
_ Rewarding good employees
How to Manage Problem Employees helps managers run a productive department that people will want to be a part of, while building a business culture that encourages success. It empowers managers to be tougher, fairer, and better-but also shows them how to encourage the same qualities in their employees. If it's time for you to get tough with problem employees and take your business back, this book is the answer.