What is this book about? The concept of the 'internal consultant' is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it places on moving from a 'colleague' to a 'client' perspective within the business can bring major benefits to both adviser and organisation. This book provides... ... a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise. It will help you: - develop stronger, more productive working relationships with internal clients - secure greater internal client commitment to initiatives and change projects - work effectively in a less formal and hierarchical way on projects and initiatives - market your services and build powerful internal networks - enhance yoru own worth and value to the organisation Who should read this book? All managers working in support functions, such as HR, audit, training, personnel and IT, as well as areas such as finance and marketing. The author Mark Thomas is an international business consultant specialising in change management, human resource management and executive development. His past clients include major corporations in Europe, Australia and SE Asia. 'If you want a book that you can use on an almost daily basis then this is it. Whether you work in information technology, finance. HR or indeed any corporate advisory role the skills outlined in this book can increase your influence and impact from the first reading.' Gordon Downey, Senior Manager HR Internal Consultancy - LloydsTSB