HEALTHCARE MANAGEMENT - PRASAD, Prof. M. V. RAMA
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This book is a research based study on the topic of patient satisfaction regarding medical care and in patient services. The focus of this study is therefore be on the services offered by a private Hospital and Inpatient feedback on the various elements within the system.The first chapter is on the Introduction of the study on the inpatient satisfaction.The second chapter is about Indian Health Care Sector.The third chapter is on the literature on the various studies of different elements of health care and inpatient services and satisfaction.The fourth chapter is on the actual study on the…mehr

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Produktbeschreibung
This book is a research based study on the topic of patient satisfaction regarding medical care and in patient services. The focus of this study is therefore be on the services offered by a private Hospital and Inpatient feedback on the various elements within the system.The first chapter is on the Introduction of the study on the inpatient satisfaction.The second chapter is about Indian Health Care Sector.The third chapter is on the literature on the various studies of different elements of health care and inpatient services and satisfaction.The fourth chapter is on the actual study on the inpatient satisfaction.The fifth chapter on the findings and suggestions to improve the ways and means of in patient satisfaction.And finally references and appendix.
Autorenporträt
O Prof. M. V. Ram Prasad é graduado em Engenharia Mecânica, MBA e PhD em Marketing. Ele também é pós-doutorando da UGC. Possui 33 anos de experiência em Ensino, Pesquisa e Consultoria. Foi Diretor da GITAM School of Business, Bengaluru e atualmente é Prof. da GITAM School of Business (GSBB), GITAM University, Bengaluru Campus.