This book describes the development of quality over various stages, from product inspection, through quality control to the present ISO 9000 systems. It also highlights the advantages of the quality management system (QMS) standards and the need for certification by organizations and enterprises/firms interested in taking advantage of the various benefits of these standards to improve their systems and aid their survival in a globally competitive market. The author provides simplified information to enable even those hearing the word ''quality'' for the first time to be able to appreciate and…mehr
This book describes the development of quality over various stages, from product inspection, through quality control to the present ISO 9000 systems. It also highlights the advantages of the quality management system (QMS) standards and the need for certification by organizations and enterprises/firms interested in taking advantage of the various benefits of these standards to improve their systems and aid their survival in a globally competitive market. The author provides simplified information to enable even those hearing the word ''quality'' for the first time to be able to appreciate and understand the various quality management philosophies irrespective of their background and position.
Timothy Adesanya Ibidapo is a quality management consultant and researcher (Grand Praire, TX, USA). He has worked as a senior lecturer and associate professor in research, polymer science and technology, engineering materials, chemical engineering and industries at the Universities of Leeds (1978-82); University of Ibadan, Nigeria (1982-86); Lagos State University (1986-1993) and the University of Lagos (Associate professor from 2002-2011). He has to his credit a number of publications in a variety of international journals. His quality management and leadership experience cuts across a wide range of manufacturing and production sectors of the global economy - machinery; crown cork; PET-bottle; Plastics extrusion, injection- and blow-molding; vehicle manufacturing and assembly; automotive, architectural toughened glass; glass bottle and food processing.
Inhaltsangabe
1. Genealogy of Quality.- 2. Quality Overview.- 3. Managing Quality.- 4. Quality Management Trends.- 5. Basics of Quality.- 6. Quality Teamwork.- 7. Economics of Quality.- 8. Process Management.- 9. The Dictates of Quality.- 10. People Involvement.- 11. Quality Tools and Techniques.- 12. Cost of Quality.- 13. Purchasing and Supplier Role.- 14. Customer Focus.- 15. Change Management.- 16. Quality Management.- 17. Improvement Concepts.- 18. Quality Management System Audit.- 19. Dynamics of Quality.- 20. Quality Outlook.- 21. Industry 4.0 - A Review.- 22. Quality 4.0 in Review.
