The most intractable family business issues are not the business problems the organization faces, but the emotional issues that compound them. Family Business on the Couch: A Psychological Perspective presents a new understanding and a broader perspective on the human dynamics of family firms with two complementary frameworks, psychodynamic and family systematic, to help make sense of family-run organizations. Although this book includes a conceptual section, it is first and foremost a practical book about the real-world issues faced by family businesses. "Effectively peels back the surface…mehr
The most intractable family business issues are not the business problems the organization faces, but the emotional issues that compound them. Family Business on the Couch: A Psychological Perspective presents a new understanding and a broader perspective on the human dynamics of family firms with two complementary frameworks, psychodynamic and family systematic, to help make sense of family-run organizations. Although this book includes a conceptual section, it is first and foremost a practical book about the real-world issues faced by family businesses."Effectively peels back the surface of family businesses to explore the impact of individual personality and interpersonal relationships - powerful but easily ignored factors in the world of private enterprise."
"Groundbreaking and holistic view that gives a family business soul while explaining irrationalities in a rational way."
--Mr Chavalit Tsao, Chairman IMC Group, Singapore
"Family business is a topic of considerable importance to my firm because we are a family business as are many of our most important clients. The book's focus on both individual and family psychology offers new insights into the positive and negative influences that family relationships bring to the supposedly rational business world."
--Raymond J. Baer, Chairman of the Board, Julius Baer Holding Ltd
"Fascinating read. I believe very strongly in the statement that 'too many people take arational actor approach' when it comes to family controlled businesses (FCB). There are limits to logical decision making and we need to explore those. FCB are therefore essentially more human than publicly owned companies and it is only appropriate that we should apply psychological theories of human mental phenomena and behaviour, to understand them better."
--André Hoffmann, Non Executive Vice Chairman - Board of Directors, Roche Group Ltd
MANFRED F.R. KETS DE VRIES brings a unique perspective to the much-studied subjects of leadership and the dynamics of individual and organizational change. He is a clinical professor of leadership development and holds the Raoul de Vitry d'Avaucourt Chair of Leadership Development at INSEAD, France & Singapore. He is also the Director of INSEAD's Global Leadership Center. He has held professorships at McGill University, the Ecole des Hautes Etudes Commerciales, Montreal, and the Harvard Business School, and he has lectured at management institutions around the world. He is a founding member of the International Society for the Psychoanalytic Study of Organizations. The Financial Times, Le Capital, Wirtschaftswoche, and The Economist have rated Manfred Kets de Vries among the world's top fifty thinkers on management and among the world's most influential people in human resource management. He is the author, co-author, or editor of more than 24 books and over 250 scientific papers as chapters in books and as articles. His books and articles have been translated into more than 25 languages. He was also the first non-American recipient of the International Leadership Award for "his contributions to the classroom and the board room." Kets de Vries is a consultant on organizational design/transformation and strategic human resource management to leading US, Canadian, European, African, Australian and Asian companies. As an educator and consultant he has worked in more than forty countries. DR. RANDEL S. CARLOCK is the first Berghmans Lhoist Chaired Professor in Entrepreneurial Leadership, the founding Director of the Wendel International Centre for Family Enterprise and a founding board member of the Global Leadership Centre at INSEAD. Previously he was the first Opus Professor of Family Enterprise and founder of the family business center at the University of St. Thomas in Minneapolis, MN (USA). Carlock has an MA in education and training (1976), an MBA in strategic management (1983), and a Ph.D. (1991), all from the University of Minnesota. His doctoral dissertation explored the role of organization development in managing high growth entrepreneurial firms. He has also completed a post graduate certification in family and marriage therapy at the Institute of Psychiatry, King's College, University of London (1998) and a certificate in psychodynamic counseling at Birkbeck College, University of London (1999). He was awarded a Certificate in Family Business Advising with Fellow Status (2001) by The Family Firm Institute, Boston, MA (USA). He is the author of several books, articles, book chapters, videos and case studies. He has over 25 years of experience serving as an executive with a global family business and as CEO and chairman of his own NASDAQ listed corporation. He currently advises global business families and corporations around the world specializing in Asia, Europe and the Middle East. ELIZABETH FLORENT-TREACY, Research Project Manager at INSEAD, Fontainebleau, France, and Singapore, She works in the INSEAD Global Leadership Centre, and the Wendel International Centre for Family Enterprise. She has conducted research in the following areas: global leadership; global organizations; corporate culture in European and global organizations; American, French and Russian business practices; family business issues (governance, succession, strategy); entrepreneurial leadership; cross-cultural management; women and global leadership; cultural aspects of mergers and acquisitions; transformational leadership; expatriate executives and families; and the psychodynamics of leadership. She holds degrees in Sociology (BA) and Organization Development (MA). Elizabeth has written authored or co-authored 4 books, 21 articles, working papers and book chapters and 18 case studies on leadership and family business topics.
Inhaltsangabe
Preface Acknowledgements PART I: QUESTIONS AND OBSERVATIONS Introduction Endnote 1 A Psychological Perspective on Business Families Psychodynamic and family systemic perspectives Key ideas from the psychodynamic approach The role of transference and countertransference The family systemic perspective A therapeutic alliance A summing-up Endnotes 2 The Challenges of Love and Work Conflicting goals in the family business The tree-circles model How conflict can develop Endnotes 3 Family Business Practices: Assessing Strengths and Weaknesses The interface of business and family practices Assessing the health of a family business Endnotes PART II: REFLECTION AND LEARNING 4 The Life Cycle as an Organizing Construct The multiple life cycles of the family business Key models of human psychological development The family life cycle Carter and McGoldrick's family-based life cycle model Applying the life cycle in family businesses Endnotes 5 Narcissism, Envy, and Myths in Family Firms Personality types Managerial implications of dysfunctional narcissism The importance of individuation The family firm as transitional object The power of envy Games families play: the role of family myths The impact of family myths on the family business Summary Endnotes 6 The Entrepreneur: Alone at the Top Common personality characteristics of founder-entrepreneurs Larry Ellison and Oracle Deciphering the inner theater of the entrepreneur Common defensive structures in founder-entrepreneurs Maintaining the balance Endnotes 7 Leadership Transition: Replacing a Parent as CEO Options for tackling the succession problem The inheritance Psychological pressures on new leaders Staying on course Endnotes 8 A Systemic View of the Business Family A two-way relationship The evolution of systems theory The development of family-systems theory The family-systems proposition Family scripts and rules Family scripts in the family business A practical example of family systems thinking Endnotes 9 Diagnosing Family Entanglements The family genogram The Circumplex Model of marriage and family systems Differentiation of self from family of origin Two family stories Endnotes PART III: INTEGRATION AND ACTION 10 Addressing Transitions and Change Lewin's ideas on change The Kets de Vries model of individual change Major themes in the individual journey toward change The process of change within organizations The change process in families Family focus or organization focus? Endnotes 11 The Vicissitudes of Family Business The Steinbergs: A study in self-destruction The immigrant dream His mother's son The entrepreneur's vision Sam as a family business leader The entrepreneur's dilemma: Passing the baton The next generation Irving Ludmer: Play it again, Sam A family systems perspective on the Steinbergs The effects of Sam Steinberg's inner world on the family business The inner theater of Sam's daughters What if? Endnotes 12 Putting Family Business Intervention into Practice The Family Action Research Process The succession conundrum The role of the outside adviser Advice to families seeking help The benefits pf a psychodynamic systems perspective Final words Endnotes Appendix 1: Developing a Business Family Genogram Creating the genogram Therapeutic applications of the genogram Using the genogram to identify family scripts and themes How genograms improve communication Endnotes Appendix 2: The Clinical Rating Scales and the Circumplex Model How the CRS work Endnotes Index
Preface Acknowledgements PART I: QUESTIONS AND OBSERVATIONS Introduction Endnote 1 A Psychological Perspective on Business Families Psychodynamic and family systemic perspectives Key ideas from the psychodynamic approach The role of transference and countertransference The family systemic perspective A therapeutic alliance A summing-up Endnotes 2 The Challenges of Love and Work Conflicting goals in the family business The tree-circles model How conflict can develop Endnotes 3 Family Business Practices: Assessing Strengths and Weaknesses The interface of business and family practices Assessing the health of a family business Endnotes PART II: REFLECTION AND LEARNING 4 The Life Cycle as an Organizing Construct The multiple life cycles of the family business Key models of human psychological development The family life cycle Carter and McGoldrick's family-based life cycle model Applying the life cycle in family businesses Endnotes 5 Narcissism, Envy, and Myths in Family Firms Personality types Managerial implications of dysfunctional narcissism The importance of individuation The family firm as transitional object The power of envy Games families play: the role of family myths The impact of family myths on the family business Summary Endnotes 6 The Entrepreneur: Alone at the Top Common personality characteristics of founder-entrepreneurs Larry Ellison and Oracle Deciphering the inner theater of the entrepreneur Common defensive structures in founder-entrepreneurs Maintaining the balance Endnotes 7 Leadership Transition: Replacing a Parent as CEO Options for tackling the succession problem The inheritance Psychological pressures on new leaders Staying on course Endnotes 8 A Systemic View of the Business Family A two-way relationship The evolution of systems theory The development of family-systems theory The family-systems proposition Family scripts and rules Family scripts in the family business A practical example of family systems thinking Endnotes 9 Diagnosing Family Entanglements The family genogram The Circumplex Model of marriage and family systems Differentiation of self from family of origin Two family stories Endnotes PART III: INTEGRATION AND ACTION 10 Addressing Transitions and Change Lewin's ideas on change The Kets de Vries model of individual change Major themes in the individual journey toward change The process of change within organizations The change process in families Family focus or organization focus? Endnotes 11 The Vicissitudes of Family Business The Steinbergs: A study in self-destruction The immigrant dream His mother's son The entrepreneur's vision Sam as a family business leader The entrepreneur's dilemma: Passing the baton The next generation Irving Ludmer: Play it again, Sam A family systems perspective on the Steinbergs The effects of Sam Steinberg's inner world on the family business The inner theater of Sam's daughters What if? Endnotes 12 Putting Family Business Intervention into Practice The Family Action Research Process The succession conundrum The role of the outside adviser Advice to families seeking help The benefits pf a psychodynamic systems perspective Final words Endnotes Appendix 1: Developing a Business Family Genogram Creating the genogram Therapeutic applications of the genogram Using the genogram to identify family scripts and themes How genograms improve communication Endnotes Appendix 2: The Clinical Rating Scales and the Circumplex Model How the CRS work Endnotes Index
Rezensionen
"...explores the reasons why some family businesses are dysfunctional - and how to cure them." (The Guardian, Saturday 15th September 2007)
"fascinating new book" (The Independent, Tuesday 9th October 2007)
"a unique insight into the subject." (Guardian Unlimited guardian.co.uk, Thursday 13th December)
"You'll find this book well worth reading" (Edge, February 2008)
"...an insight into addressing key family buisness issues." (Gulf Buisness, February 2008)
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