Andere Kunden interessierten sich auch für
![Effects of Electronic Banking on the Financial Performance of Commercial Banks in Ethiopia]( "Effects of Electronic Banking on the Financial Performance of Commercial Banks in Ethiopia")
Effects of Electronic Banking on the Financial Performance of Commercial Banks in Ethiopia29,99 €![The Challenges and Prospects of Mobile and Agent Banking in Ethiopia]( "The Challenges and Prospects of Mobile and Agent Banking in Ethiopia")
The Challenges and Prospects of Mobile and Agent Banking in Ethiopia36,99 €![Adoption of Mobile Commerce]( "Adoption of Mobile Commerce")
Adoption of Mobile Commerce44,99 €![Adoption of mobile technology in regional cities in China]( "Adoption of mobile technology in regional cities in China")
Adoption of mobile technology in regional cities in China36,99 €![Impact of Value Added Services on Customer Satisfaction in Banks]( "Impact of Value Added Services on Customer Satisfaction in Banks")
Impact of Value Added Services on Customer Satisfaction in Banks23,99 €![The Adoption of Cloud Computing Technology: Concerns and Challenges]( "The Adoption of Cloud Computing Technology: Concerns and Challenges")
The Adoption of Cloud Computing Technology: Concerns and Challenges46,99 €![Factors Affecting Technology Adoption in Entrepreneurs]( "Factors Affecting Technology Adoption in Entrepreneurs")
Factors Affecting Technology Adoption in Entrepreneurs29,99 €
Telecommunication Technology now a day has an important impact on day to day activities of human being. One of the bequests drawn from telecommunication technology is mobile banking system. The system enables to reap the benefit it provides like greater control over the service delivery, reduce waiting time and convenience without time and space constraint to access banking service. On the other hand, it enables the banking industry to standardise alternative service delivery channel to reach inaccessible customers. However, regardless of its benefit, the adoption of mobile banking remains low even recently. The objective of this study was to identify factors affecting the adoption of m-banking in Ethiopian Banking industry. The research framework based on demographic variables, gender, age, customers'experience and involuntariness of use from the customer's perspective and technological organisational and environmental variables from the employee's perspective was used to achieve the research objective. The study was conducted by collecting data from customers and employees of United Bank in Addis Ababa city.