`[This is] a book that addresses some of the overlooked, taken-for-granted aspects involved with the planning, conducting, and reporting of good evaluation. This book helps evaluators improve the utilization of evaluation results by using an ongoing, integrative collaborative learning approach with project stakeholders. Through the use of collaborative techniques and emphasis on various communicating and reporting formats, evaluators gain knowledge and skills that will assist them in helping organizations learn, grow and improve' - Steven R Aragon, Human Resource Education, University of…mehr
`[This is] a book that addresses some of the overlooked, taken-for-granted aspects involved with the planning, conducting, and reporting of good evaluation. This book helps evaluators improve the utilization of evaluation results by using an ongoing, integrative collaborative learning approach with project stakeholders. Through the use of collaborative techniques and emphasis on various communicating and reporting formats, evaluators gain knowledge and skills that will assist them in helping organizations learn, grow and improve' - Steven R Aragon, Human Resource Education, University of Illinois at Urbana-Champaign Evaluation Strategies for Communicating and Reporting has been thoroughly revised and updated creating 75% new material and 34 new case examples. The Second Edition provides worksheets and instructions for creating a detailed communicating and reporting plan based on audience needs and characteristics. The authors cover advances in technology including Web site communications, Web and videoconferencing and Internet chat rooms. There are several additional topics for consideration, including communicating and reporting for diverse audiences and for multi-site evaluations.
Rosalie T. Torres, Ph.D. is President of Torres Consulting Group, an evaluation and management consulting firm that specializes in the feedback-based development of programs and organizations. Formerly, she was the Director of Research, Evaluation, and Organizational Learning at the Developmental Studies Center (DSC), an educational, nonprofit organization based in Oakland, California. She earned her Ph.D. in research and evaluation in 1989 from the University of Illinois. Over the past 27 years, she has conducted more than 60 evaluations in education, business, health care, and nonprofit organizations, holding both internal and external evaluator positions. She has authored/coauthored numerous books and articles articulating practice-based theories of evaluation use; the relationship between evaluation and individual, team, and organizational learning; and communicating and reporting evaluation findings. Among them are Evaluative Inquiry for Learning in Organizations (Preskill & Torres, 1999) and Evaluation Strategies for Communicating and Reporting: Enhancing Learning in Organizations (Torres, Preskill, & Piontek, 1996). She is a recent past Board Member of the American Evaluation Association, and served as the Staff Director for the 1994 revision of the Joint Committee's Program Evaluation Standards. She has taught graduate level research and evaluation courses at Western Michigan University and the University of Colorado (Denver and Colorado Springs campuses), and routinely conducts workshops on various topics related to evaluation practice.
Inhaltsangabe
Preface Acknowledgements 1. Introduction Individual Learning Group Learning Organizational Learning Learning Approach to Evaluation Organization of the Book 2. Understanding and Planning for Effective Communicating and Reporting Purposes of Communicating and Reporting Timing Audiences Individual, Group, and Organizational Learning Overview of Communicating and Reporting Formats and Options Developing a Communicating and Reporting Plan Summary 3. Communicating and Reporting Strategies to Facilitate Learning Making Contents Easy to Assimilate Short Written Communications Interim Reports Final Reports Executive Summaries Newsletters, Bulletins, Briefs, and Brochures News Media Communications Web Site Communications Summary 4. Communicating and Reporting Strategies to Maximize Learning Potentially Interactive Formats Fully Interactive Formats Summary 5. Creative Forms of Communicating and Reporting Photography Cartoons Poetry Drama Summary 6. Additional Considerations for Communicating and Reporting Communicating and Reporting for Diverse Audiences Communicating Negative Findings Integrating Quantitative and Qualitative Evaluation Developing Recommendations Multisite Evaluations Summary 7. Issues and Opportunities for Evaluation Practice Breadth and Depth of Skills Evaluators Need Evaluator Roles Time for Collaboration Misinterpretation/Misuse of Findings Organizational Readiness for Evaluation Parting Thought Appendix A: Key Terms Appendix B: Summary of Chapter 3 Implementation Tips, Guidelines, and Cautions Appendix C: Summary of Chapter 4 Implementation Tips, Guidelines, and Cautions Appendix D: Summary of Chapter 5 Implementation Tips and Cautions Appendix E: Summary of Chapter 6 Implementation Tips and Cautions References Index About the Authors
Preface Acknowledgements 1. Introduction Individual Learning Group Learning Organizational Learning Learning Approach to Evaluation Organization of the Book 2. Understanding and Planning for Effective Communicating and Reporting Purposes of Communicating and Reporting Timing Audiences Individual, Group, and Organizational Learning Overview of Communicating and Reporting Formats and Options Developing a Communicating and Reporting Plan Summary 3. Communicating and Reporting Strategies to Facilitate Learning Making Contents Easy to Assimilate Short Written Communications Interim Reports Final Reports Executive Summaries Newsletters, Bulletins, Briefs, and Brochures News Media Communications Web Site Communications Summary 4. Communicating and Reporting Strategies to Maximize Learning Potentially Interactive Formats Fully Interactive Formats Summary 5. Creative Forms of Communicating and Reporting Photography Cartoons Poetry Drama Summary 6. Additional Considerations for Communicating and Reporting Communicating and Reporting for Diverse Audiences Communicating Negative Findings Integrating Quantitative and Qualitative Evaluation Developing Recommendations Multisite Evaluations Summary 7. Issues and Opportunities for Evaluation Practice Breadth and Depth of Skills Evaluators Need Evaluator Roles Time for Collaboration Misinterpretation/Misuse of Findings Organizational Readiness for Evaluation Parting Thought Appendix A: Key Terms Appendix B: Summary of Chapter 3 Implementation Tips, Guidelines, and Cautions Appendix C: Summary of Chapter 4 Implementation Tips, Guidelines, and Cautions Appendix D: Summary of Chapter 5 Implementation Tips and Cautions Appendix E: Summary of Chapter 6 Implementation Tips and Cautions References Index About the Authors
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