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The book analyzes the reasons for inadequate delivery of public services in India and discusses the importance of values and ethics in public services for good governance. It outlines measures to create an ethical and enabling environment so that public functionaries may provide efficient, responsive and humane administration.

Produktbeschreibung
The book analyzes the reasons for inadequate delivery of public services in India and discusses the importance of values and ethics in public services for good governance. It outlines measures to create an ethical and enabling environment so that public functionaries may provide efficient, responsive and humane administration.
Autorenporträt
B. P. Mathur is former Deputy Comptroller and Auditor General, Audit Board, India; Additional Secretary, Government of India, and Director, National Institute of Financial Management, Faridabad. He is currently engaged as a social activist.