This textbook provides a comprehensive introduction for students and professionals who are studying English for business or workplace communication and covers both spoken and written English.
This textbook provides a comprehensive introduction for students and professionals who are studying English for business or workplace communication and covers both spoken and written English.
Mable Chan works in the Department of English at The Hong Kong Polytechnic University as a research assistant professor. She obtained her BA (Hons) in English and Translation, MPhil in English (General/Applied Linguistics), and Postgraduate Diploma in Education (The Chinese University of Hong Kong), as well as a PhD in Language and Linguistics (University of Essex, UK). Her research interests are second language acquisition using the generative grammar framework, applied linguistics and professional and business communication.
Inhaltsangabe
Table of Contents Acknowledgements Ch.1 Written and Spoken Communication in the Workplace Ch.2 Features of Business Communication Ch.3 Email and Emerging Social Media for Different Communicative Purposes Ch.4 Conveying Negative and Goodwill Messages Ch.5 Persuasive Messages: Sales Correspondence and Job Applications Ch.6 Persuasive Messages: Enquiry and Invitation Messages Ch.7 Formal Business Reports/Proposals Ch.8 Making Oral Presentations Ch.9 Socialisation Ch.10 Business Meetings and Negotiations Ch.11 Employment and Appraisal Interviews Index
Table of Contents Acknowledgements Ch.1 Written and Spoken Communication in the Workplace Ch.2 Features of Business Communication Ch.3 Email and Emerging Social Media for Different Communicative Purposes Ch.4 Conveying Negative and Goodwill Messages Ch.5 Persuasive Messages: Sales Correspondence and Job Applications Ch.6 Persuasive Messages: Enquiry and Invitation Messages Ch.7 Formal Business Reports/Proposals Ch.8 Making Oral Presentations Ch.9 Socialisation Ch.10 Business Meetings and Negotiations Ch.11 Employment and Appraisal Interviews Index
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