Andere Kunden interessierten sich auch für
![Peaceful Persuasion: The Geopolitics of Nonviolent Rhetoric]( "Peaceful Persuasion: The Geopolitics of Nonviolent Rhetoric")
Peaceful Persuasion: The Geopolitics of Nonviolent Rhetoric100,99 €![The Oxford Handbook of Program Design and Implementation Evaluation]( "The Oxford Handbook of Program Design and Implementation Evaluation")
The Oxford Handbook of Program Design and Implementation Evaluation182,99 €![The Politics of Knowledge: Activist Movements in Medicine and Planning]( "The Politics of Knowledge: Activist Movements in Medicine and Planning")
The Politics of Knowledge: Activist Movements in Medicine and Planning100,99 €![The Eclipse of the State Mental Hospital: Policy, Stigma, and Organization]( "The Eclipse of the State Mental Hospital: Policy, Stigma, and Organization")
The Eclipse of the State Mental Hospital: Policy, Stigma, and Organization100,99 €![Power in the Workplace: The Politics of Production at AT&T]( "Power in the Workplace: The Politics of Production at AT&T")
Power in the Workplace: The Politics of Production at AT&T100,99 €![The Forever Prisoner]( "The Forever Prisoner")
The Forever Prisoner25,99 €![Elite Families: Class and Power in Nineteenth-Century Boston]( "Elite Families: Class and Power in Nineteenth-Century Boston")
Elite Families: Class and Power in Nineteenth-Century Boston100,99 €
This analysis, based on a year's observation of social relations in a Work Incentive Program (WIC) office, explores the ways in which staff members organize their interactions with clients, coworkers, and supervisors. Miller focuses on rhetoric (persuasive discourse) as a central aspect of everyday work and as a means of analyzing activities and relationships. He shows, for example, how staff members, clients, and supervisors rhetorically define and justify organizational purposes, or typical and preferred organizational solutions to problems. The book offers an alternative image and orientation to low-level human service professionals and emphasizes how they actively participate in the creation and maintenance of troublesome work relationships.