Bernadette Pollard

Effective Relationship Positively Drives Satisfaction in Healthcare

A Positive Leader-follower Relationship Improves Stakeholder Satisfaction

• Broschiertes Buch

Produktbeschreibung

This book contain three topics that are relevant to healthcare environments, nursing leadership, nursing, and patients. The leader-follower relationship is significant to relationship in the work environment that translates to performance, productivity, and satisfaction. Engaged employees are productive employees, hence, finding ways to engage and sustain employees in the work environment is important to productivity and work satisfaction. How nurses interact with patients is significant to the patient-nurse relationship, leader-follower relationship, and patient satisfaction. After a thorough review of the contents in this book, it will shed light on issues that a relevant to an effective and efficient worker and a productive work environment, which could translate to improving the bottom-line of an organization.

Produktdetails

• Verlag: Scholar's Press
• Seitenzahl: 192
• Erscheinungstermin: 23. Juli 2015
• Englisch
• Abmessung: 220mm x 150mm x 12mm
• Gewicht: 276g
• ISBN-13: 9783639767629
• ISBN-10: 3639767624
• Artikelnr.: 43460231

Autorenporträt

Dr. Bernadette M. Pollard. PhD from Capella University, DNP from Governors State University, MBA from Our Lady of the Lake University, MSN from Governors State University, and my BSN from Lewis University. My specialization is in nursing leadership and hospital management, with an Advance Nurse Executive-Board Certification from ANCC.