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Exploring the Facilitating Factors That Enhance Dispute Resolution Management in South African Government Institutions is a book that talks about a number of ways to approach conflict management and resolution, which range from least to most coercive. Conflict may be avoided, talked out, negotiated, arbitrated, adjudicated, resolved by legislation, by political action, or by violent force. Moore is concerned primarily with the mediated approach to conflict management. Parties who cannot negotiate together effectively may bring a mediator to facilitate the negotiation process.

Produktbeschreibung
Exploring the Facilitating Factors That Enhance Dispute Resolution Management in South African Government Institutions is a book that talks about a number of ways to approach conflict management and resolution, which range from least to most coercive. Conflict may be avoided, talked out, negotiated, arbitrated, adjudicated, resolved by legislation, by political action, or by violent force. Moore is concerned primarily with the mediated approach to conflict management. Parties who cannot negotiate together effectively may bring a mediator to facilitate the negotiation process.
Autorenporträt
La autora es diplomada en Derechos Humanos, licenciada en Sociología Industrial y Gestión de Recursos Humanos con matrícula de honor en Relaciones Industriales, tiene un máster en Relaciones Industriales y actualmente está realizando un doctorado en Gestión de Relaciones Laborales. Todas las titulaciones las obtuvo en la Universidad del Noroeste, provincia del Noroeste, Sudáfrica.