46,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in über 4 Wochen
payback
23 °P sammeln
  • Broschiertes Buch

In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.

Produktbeschreibung
In this book, interpersonal communication forms the point of departure. The authors describe what diversity competence entails: which processes and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive approach to analysing and addressing potential miscommunication.
Autorenporträt
Dr Edwin Hoffman (Dutch nationality, born in Indonesia and living in Austria) works as an independent researcher, trainer and adviser in intercultural communication and diversity competence at Jaksche & Hoffman. Edwin is associated with the Alpen Adria University in Klagenfurt, Austria, as an external lecturer and is a regular guest lecturer at universities and universities of applied sciences. Edwin developed the TOPOI model: a systemic framework of points of attention and interventions for diversity-sensitive communication. He is the author of several publications, including the main publications Interculturele gespreksvoering: Theorie en Praktijk van het TOPOI model (in Dutch, 2013, revised edition 2018), Interkulturelle Gesprächsführung: Theorie und Praxis des TOPOI Modells (Intercultural conversation: Theory and Practice of the TOPOI model) (in German, 2015), and, is co-author, De stille kracht van leiderschap: Een Indisch perspectief (The silent power of leadership: An 'Indo' perspective) (2008).