Diagnosed - Ross, Cris; Marx, Ed
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Erscheint vorauss. 18. November 2024
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  • Broschiertes Buch

"Cris Ross and Ed Marx are two healthcare executives who've had significant medical journeys. Ross is the Chief Information Officer at Mayo Clinic and has had to contend with two rounds of Stage 3 colorectal cancer. Marx was the Chief Information Officer at the Cleveland Clinic and now runs his own healthcare technology advisory company. He had a near-fatal heart attack and prostate cancer. Those were eye-opening experiences for both of them. They learned first-hand that for almost everyone the patient experience is not what it should be, even at two of the world's most elite healthcare…mehr

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Produktbeschreibung
"Cris Ross and Ed Marx are two healthcare executives who've had significant medical journeys. Ross is the Chief Information Officer at Mayo Clinic and has had to contend with two rounds of Stage 3 colorectal cancer. Marx was the Chief Information Officer at the Cleveland Clinic and now runs his own healthcare technology advisory company. He had a near-fatal heart attack and prostate cancer. Those were eye-opening experiences for both of them. They learned first-hand that for almost everyone the patient experience is not what it should be, even at two of the world's most elite healthcare organizations (Cleveland Clinic and Mayo Clinic). They also learned that the best possible patient experience when dealing with an imperfect healthcare system depends on how the patient approaches the journey. This book offers insights into how a person can maximize their patient experience by accepting their role as the leader of the process. Ross and Marx discovered no one can take the patient's place at the center of the process. But even though that is 100% true, no one has to do this alone. The book explores how each patient can build a village of supporters to help them through the process; how to create a smoothly functioning medical team; and what to do to get the best care from the healthcare system, despite its quirks, blind spots and shortcomings"--
Autorenporträt
Ed Marx is an influential, veteran IT leader with deep experience in healthcare. His roles include being the CEO of Divurgent, the Chief Digital Officer (CDO) for Tech Mahindra Health & Life Sciences and the Chief Information Officer (CIO) for Cleveland Clinic. He was also the governor-appointed chairman of the Texas Health Services Authority for eight years and a U.S. Army combat medic and combat engineer officer. He is currently CEO of Marx Advisory, a company that helps healthcare executives and organizations achieve objectives and key results. Cris Ross is Chief Information Officer (CIO) at Mayo Clinic, with more than 30 years prior experience in healthcare, technology and government. Since joining in 2012, he has revamped IT strategy, helped lead an enterprise-wide EHR convergence program, developed partnerships and initiated major innovation programs in data, analytics and machine learning. Prior to joining Mayo Clinic, he held technology and business leadership roles with Surescripts, MinuteClinic and UnitedHealth Group. He has served as a board member or advisor to many healthcare organizations.