Die dritte Auflage dieses wegweisenden Fachbuchs, Design That Cares, behandelt die Gestaltungsgrundlagen für ein Gesundheitssystem und untersucht alle notwendigen Basiselemente für die Schaffung eines materiellen Umfelds, mit dem sich die Qualität des Gesundheitswesens verbessern lässt. Erläutert werden die Planung, das Design und die Ausstattung kostengünstiger und effizienter Einrichtungen zum Wohle des Patienten. Neben Produktspezifikationen zu einer Reihe von Designkomponenten werden auch aktuelle Themen erörtert, z. B. Orientierungssysteme, grünes Design, Heilkunst usw. Dieses Buch aus…mehr
Die dritte Auflage dieses wegweisenden Fachbuchs, Design That Cares, behandelt die Gestaltungsgrundlagen für ein Gesundheitssystem und untersucht alle notwendigen Basiselemente für die Schaffung eines materiellen Umfelds, mit dem sich die Qualität des Gesundheitswesens verbessern lässt. Erläutert werden die Planung, das Design und die Ausstattung kostengünstiger und effizienter Einrichtungen zum Wohle des Patienten. Neben Produktspezifikationen zu einer Reihe von Designkomponenten werden auch aktuelle Themen erörtert, z. B. Orientierungssysteme, grünes Design, Heilkunst usw. Dieses Buch aus der Feder von Berufspraktikern und Dozenten aus dem Fachbereich richtet sich an alle, die die Gestaltung von Einrichtungen im Gesundheitswesen verstehen müssen.
JANET R. CARPMAN, PHD, and MYRON A. GRANT, MLA are pioneering design researchers and wayfinding experts who have worked on hundreds of analysis, planning, and design projects in health facilities, museums, and other complex public facilities. Believing that designed environments should respond to the needs and preferences of the people who use them, Carpman and Grant have involved thousands of users in their work over the past 30+ years. They are authors of Directional Sense: How to Find Your Way Around and two previous editions of Design that Cares: Planning Health Facilities for Patients and Visitors. They are partners in Carpman Grant Associates, Wayfinding Consultants, which helps organizations create and manage facilities that optimize customer experience by making wayfinding as easy as possible.
Inhaltsangabe
Acknowledgments xv
Foreword xvii
Authors' Introduction to the Third Edition xix
About the Authors xxi
Chapter 1: Introduction 1
Learning Objectives 1
Projections and the Direction of Healthcare 1
Healthcare: Changing Within 4
Design as a Component of High-Quality Healthcare 5
Designing for Patients and Visitors 7
Wayfinding Ease 9
Physical Comfort 9
Control over Social Contact 10
Symbolic Meaning 10
The Facility Design Process 10
Pre-Design Programming 10
Design 11
Concurrent Planning 12
Design Review 13
Construction 13
Activation 13
Post-Occupancy Evaluation 13
Summary 14
Discussion Questions 14
References 15
Chapter 2: A Look at Current Healthcare-Facility Design Research 19
Learning Objectives 19
Design Research in Relation to Current Trends in Healthcare 19
Focusing on Marketing 19
Valuing Healthcare-Facility Design 21
Sensitivity to Patient Experience 22
Recognizing the Role and Needs of Visitors 23
Emphasizing Accessibility and Universal Design 23
Conducting High-Quality Healthcare-Facility Design Research 24
Ensure That Research Is Planned and Carried Out by Trained, Experienced Researchers 24
See That the Research Builds On Existing Knowledge 25
If the Research Involves Clinical Investigations, Look Into Institutional Review Board Certification 25
See That the Research Has a Clearly Stated Purpose Related to Healthcare-Facility Design 25
Provide a Clear Research Design and Related Hypotheses 25
Carry Out the Project as Objectively as Possible 25
Skillfully Word Questions 26
Use Visual Images, if Possible 26
Carefully Sample Respondents 26
Make Sure Participants Give Informed Consent 27
Use State-of-the-Art Data-Collection Methods 27
Use Multiple Data-Collection Methods, if Possible 27
Use State-of-the-Art Data-Analysis Methods 27
State the Limitations of Findings and Their Generalizability 27
Consider Whether or Not the Research Is Replicable 28
Make Design Implications Explicit 28
Communicate Findings in a Way That Is Clear to Non-researchers 28
Research Claims 28
Integrating Design Research into the Design Process 29
Characteristics of a Humanistic Design Process 29
Objectives for Future Healthcare-Facility Design Research 31
Awards for Buildings Sensitive to User Needs 31
Training for Designers in Research Methods 31
Training for Researchers in Design-Relevant Research 32
Long-Term Studies of the Effects of Healthcare Facilities on Users 32
Translation of Research Findings into Design Guidelines 32
