Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainabilityâ . Explains not only the theory behind the importance of customer service but how to put this theory into practice.
Bitte wählen Sie Ihr Anliegen aus.
Rechnungen
Retourenschein anfordern
Bestellstatus
Storno