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This comparative empirical study of the development and design of consumer financial dispute resolution mechanisms in East Asia, North America and Europe examines global principles that influence the design of such mechanisms, considers the structural variations between the ombuds and arbitration systems, and suggests practical proposals for reform.

Produktbeschreibung
This comparative empirical study of the development and design of consumer financial dispute resolution mechanisms in East Asia, North America and Europe examines global principles that influence the design of such mechanisms, considers the structural variations between the ombuds and arbitration systems, and suggests practical proposals for reform.
Autorenporträt
Shahla F. Ali is an Assistant Professor of Law in the University of Hong Kong Faculty of Law, where her teaching and research focus on arbitration and dispute resolution, law and development, and commercial contracts in a comparative context.