Connect, Care, Change - Lavallée, Michael
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DISCOVER THE THREE Cs OF LEADERSHIP SUCCESS >If you want to be an outstanding leader, you must flip the formula around. Put people first. Learn how to connect to people in an authentic, respectful way, and then show them you genuinely care about them. If you can accomplish these two things, you have a chance to really change lives for the better. And there is no higher calling for any enterprise or career. CONNECT, CARE, CHANGE: A ROAD MAP FOR AUTHENTIC LEADERSHIP was written primarily for leaders in customer service businesses. But when you understand the lessons this book contains, you realize every business is a customer service business.…mehr

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Produktbeschreibung
DISCOVER THE THREE Cs OF LEADERSHIP SUCCESS >If you want to be an outstanding leader, you must flip the formula around. Put people first. Learn how to connect to people in an authentic, respectful way, and then show them you genuinely care about them. If you can accomplish these two things, you have a chance to really change lives for the better. And there is no higher calling for any enterprise or career. CONNECT, CARE, CHANGE: A ROAD MAP FOR AUTHENTIC LEADERSHIP was written primarily for leaders in customer service businesses. But when you understand the lessons this book contains, you realize every business is a customer service business.
Autorenporträt
MIKE LAVALLÉE has enjoyed a distinguished career in the senior housing industry. He has served as both CEO and COO of Seasons Retirement Communities, one of Canadäs preeminent developers of senior communities, and as vice president of operations at Chartwell Seniors Housing REIT, in addition to his entrepreneurial ventures. Mike¿s driving ambition is to elevate customer service in senior living communities and build high-performance teams and leaders.