Conflict Management - Martin, Jennifer
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Conflict is a normal part of everyday life yet it is often something that people try to avoid or ignore in the hope that it will go away. Conflict Management provides useful information on how to embrace conflict and manage it in effective ways that enhance and strengthen relationships. The book provides important foundation knowledge for conflict management and mediation practice and is suitable for students and practitioners in mediation and conflict management as well as providing useful skills for everyday living. Areas of practice discussed include family, parent-adolescent, adult-elder,…mehr

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Produktbeschreibung
Conflict is a normal part of everyday life yet it is often something that people try to avoid or ignore in the hope that it will go away. Conflict Management provides useful information on how to embrace conflict and manage it in effective ways that enhance and strengthen relationships. The book provides important foundation knowledge for conflict management and mediation practice and is suitable for students and practitioners in mediation and conflict management as well as providing useful skills for everyday living. Areas of practice discussed include family, parent-adolescent, adult-elder, workplace, justice, neighbourhood, building, planning and environment, and international peace and security.
Autorenporträt
Jennifer Martin is Professor of Social Work and Human Services at Federation University. She is an accredited arbitrator and mediator and has mediated family, parent-adolescent, adult-elder, workplace, neighbourhood and environmental disputes. She mediates locally and internationally and was invited to mediate land and resource management in the Mekong River Basin with representatives from the countries signatory to the Mekong River Agreement. This book is the culmination of her experiences as a social work practitioner and educator in conflict management and mediation over the past three decades.