Conflict Management and Motivation of Hospitality Professionals

Conflict Management and Motivation of Hospitality Professionals

Human Resource Management

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This research aims to contribute with some further studies on how conflict management strategies are combined with motivational profiles. To this end, questionnaires were conducted to 349 individuals from the hospitality industry in the Autonomous Region of Madeira. The results suggest that: 1) the success motive correlates positively with the accommodation, commitment, avoidance and integration strategies; 2) the affiliation motive correlates negatively with the imposition strategy and positively with the accommodation, commitment, avoidance and integration strategies; 3) the power motive cor...