Conflict is a natural and healthy part of our lives, but it usually isn't perceived that way. To appreciate conflict as it presents itself, we must first understand it's purpose. In a nutshell, conflict exists as a result of a decision we made or were involved in making - directly or indirectly, thereby generating another decision-making scenario or series to arrive at a solution. What we do between the conflict and the resolution - the decision-making - is the real purpose of conflict. The opportunity. This book describes and details the origins of human conflict (intrapersonal,…mehr
Conflict is a natural and healthy part of our lives, but it usually isn't perceived that way. To appreciate conflict as it presents itself, we must first understand it's purpose. In a nutshell, conflict exists as a result of a decision we made or were involved in making - directly or indirectly, thereby generating another decision-making scenario or series to arrive at a solution. What we do between the conflict and the resolution - the decision-making - is the real purpose of conflict. The opportunity. This book describes and details the origins of human conflict (intrapersonal, interpersonal, and extrapersonal) by examining and illustrating how it affects and is affected by our systems of belief, emotion, and behavior. In this volume, I share my diagrams of these experiences in the Phillips Interpersonal Conflict Condition Model in hopes of providing a better understanding of how and why we experience conflict, how we process and go about resolving the conflict, and how mediation works to that end. This book is not just for mediators and attorneys as anyone can benefit from a better understanding of this topic.
Clay Phillips is a mediator, mediator trainer, consultant, and professor of conflict resolution at two universities in his home city of Nashville, Tennessee. During his career, he has mediated more than 400 cases spanning a broad array of civil and domestic actions, he has trained more than 1,200 mediators, and is the author of a series of books on mediator and conflict resolution practitioner development. He also created the curriculum for a Master of Arts Degree in Conflict Resolution which, to-date, has more than 300 graduates. He holds a PhD in Organizational Leadership, a Master of Business Administration and a Bachelor of Science in Business Management.
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