Communication in Everyday Life: Personal and Professional Contexts is a comprehensive introduction to interpersonal communication and the different contexts-both personal and professional-in which communication and interaction take place.
Communication in Everyday Life: Personal and Professional Contexts is a comprehensive introduction to interpersonal communication and the different contexts-both personal and professional-in which communication and interaction take place.
Sherry Devereaux Ferguson is a senior professor and former chair and director of graduate studies for the Department of Communication, University of Ottawa. She is past chair of the Public Relations Division of the International Communication Association, and has acted on the editorial boards of numerous communication journals. Jenepher Lennox-Terrion is associate professor and director of undergraduate studies in the Department of Communication, University of Ottawa. Rukhsana Ahmed is associate professor in the Department of Communication, University of Ottawa. Her primary area of research is health communication with a focus on interpersonal communication across cultures and within organizations. Peruvemba Jaya is associate professor in the Department of Communication, University of Ottawa. She is currently working on a co-edited volume on immigrant women in Atlantic Canada.
Inhaltsangabe
Brief Contents Detailed Contents From the Publisher From the Authors 1: The Communication Process: Learning from Models 2: Perceiving Self in Relation to Others 3: Perception of Others 4: Understanding, Navigating, and Managing Our Identities 5: Listening 6: Communicating Verbally 7: Communicating Non-verbally 8: Building and Maintaining Relationships 9: Managing Conflict and Practising Civility 10: Group Decision-Making: Leadership and Process Appendix: Making a Team Presentation Glossary Notes Index
Brief Contents Detailed Contents From the Publisher From the Authors 1: The Communication Process: Learning from Models 2: Perceiving Self in Relation to Others 3: Perception of Others 4: Understanding, Navigating, and Managing Our Identities 5: Listening 6: Communicating Verbally 7: Communicating Non-verbally 8: Building and Maintaining Relationships 9: Managing Conflict and Practising Civility 10: Group Decision-Making: Leadership and Process Appendix: Making a Team Presentation Glossary Notes Index
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