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This "landmark, must-read book" (Tom Peters) shows professionals--from lawyers and sales executives to management and financial consultants--how to create broad-based, profitable, and lasting relationships with their clients.

Produktbeschreibung
This "landmark, must-read book" (Tom Peters) shows professionals--from lawyers and sales executives to management and financial consultants--how to create broad-based, profitable, and lasting relationships with their clients.
Autorenporträt
Jagdish Sheth and Andrew Sobel