The cases in this book offer insights about the practice of needs assessment in dynamic, real-world organizations and communities. This book invites both novice and seasoned analysts to look over the shoulders of practitioners, to examine needs assessment practice in action, to grasp the real-world issues that arise, and to understand a variety of needs assessment strategies and challenges. Each case in this book examines the implementation of needs assessment in a specific situation, bridging needs assessment theories and actual practice. The book is organized around five major approaches:…mehr
The cases in this book offer insights about the practice of needs assessment in dynamic, real-world organizations and communities. This book invites both novice and seasoned analysts to look over the shoulders of practitioners, to examine needs assessment practice in action, to grasp the real-world issues that arise, and to understand a variety of needs assessment strategies and challenges. Each case in this book examines the implementation of needs assessment in a specific situation, bridging needs assessment theories and actual practice. The book is organized around five major approaches: knowledge and skill assessment, job and task analysis, competency assessment, strategic needs assessment, and complex needs assessment. The last chapter summarizes lessons learned from all the case studies: it describes the insights and tricks of the trade that the book's editors gained from commissioning and reviewing these cases.
Preface - Darlene Russ-Eft and Catherine Sleezer Acknowledgments Editors' Biographies Contributing Authors' Biographies 1. Introduction - Darlene Russ-Eft and Catherine Sleezer PART A. Knowledge and Skills Assessments 2. Transitioning From Traditional to Digital: A Knowledge and Skills Needs Assessment for a Community Orchestra Context - Candice R. Clark 3. A Needs Assessment of Online Core Courses for Student Learning in Higher Education - Yonjoo Cho, Meina Zhu, Ratrapee Techawitthayachinda, and Ling Qian 4. A Needs Assessment for a Professional Association's Certificate Program - Denise M. Cumberland 5. A Public Legal Education and Information Strategy: Advancing Cybersecurity and Counterterrorism Processes - Jen Geary 6. Paws-A-Tive Pals: Assessing the Needs of a Therapy Dog Organization - Sequoia Star 7. Small Business Enrichment Training Needs Assessment - Sequoia Star PART B. Job and Task Analysis 8. Enterprise-wide Job Task Analysis in a Large Organization - Tim McGonigle PART C. Competency Assessments 9. Assessing Needs for a PhD Study Program in Human Resource Development and Organization Development: A Case Study Focused on Quality Development in an Outcome-Based Education Approach - Dawisa Sritanyarat PART D. Strategic Assessments 10. Comprehensive Needs Assessment and Asset/Capacity Building: The Case of the Westington Schools - James W. Altschuld and Molly Engle 11. A Strategic Multiyear Needs Assessment: Leadership Development for a Global Firm - N. Anand Chandrasekar and Heather Champion 12. Needs Assessment in Rural Communities - Eric Einspruch 13. Assessing Needs of a Community College: A Mixed Methods Case Study - P. Cristian Gugiu 14. Needs Assessment for Employee Empowerment in a Large Multinational: A Case Study - Gary N. McLean 15. Diverse Students' Needs Assessment Case Study - Erich N. Pitcher 16. Spending Other People's Money Responsibly and Strategically: Using Needs Assessment in Philanthropy - Lauren A. Silverstein 17. Case Study of a Total Rewards Association's Needs Assessment - Lindsay Strack PART E. Complex Needs Assessments 18. Needs Assessment at FMP Consulting - Louise C. Chan 19. Readiness for Integrating Behavioral Health and Primary Care: Application of the R = MC2 Framework - Ariel M. Domlyn, Tara Kenworthy, Jonathan P. Scaccia, and Victoria Scott 20. Faculty and Student Perceptions of University Course Evaluations - Melanie Suzanne Simpson, Ginny Cockerill, Andrea Word, and Derek Koehl 21. Orchid Candy Company - Sandra L. Williams and Kelly A. McGreevey Lessons Learned
Preface - Darlene Russ-Eft and Catherine Sleezer Acknowledgments Editors' Biographies Contributing Authors' Biographies 1. Introduction - Darlene Russ-Eft and Catherine Sleezer PART A. Knowledge and Skills Assessments 2. Transitioning From Traditional to Digital: A Knowledge and Skills Needs Assessment for a Community Orchestra Context - Candice R. Clark 3. A Needs Assessment of Online Core Courses for Student Learning in Higher Education - Yonjoo Cho, Meina Zhu, Ratrapee Techawitthayachinda, and Ling Qian 4. A Needs Assessment for a Professional Association's Certificate Program - Denise M. Cumberland 5. A Public Legal Education and Information Strategy: Advancing Cybersecurity and Counterterrorism Processes - Jen Geary 6. Paws-A-Tive Pals: Assessing the Needs of a Therapy Dog Organization - Sequoia Star 7. Small Business Enrichment Training Needs Assessment - Sequoia Star PART B. Job and Task Analysis 8. Enterprise-wide Job Task Analysis in a Large Organization - Tim McGonigle PART C. Competency Assessments 9. Assessing Needs for a PhD Study Program in Human Resource Development and Organization Development: A Case Study Focused on Quality Development in an Outcome-Based Education Approach - Dawisa Sritanyarat PART D. Strategic Assessments 10. Comprehensive Needs Assessment and Asset/Capacity Building: The Case of the Westington Schools - James W. Altschuld and Molly Engle 11. A Strategic Multiyear Needs Assessment: Leadership Development for a Global Firm - N. Anand Chandrasekar and Heather Champion 12. Needs Assessment in Rural Communities - Eric Einspruch 13. Assessing Needs of a Community College: A Mixed Methods Case Study - P. Cristian Gugiu 14. Needs Assessment for Employee Empowerment in a Large Multinational: A Case Study - Gary N. McLean 15. Diverse Students' Needs Assessment Case Study - Erich N. Pitcher 16. Spending Other People's Money Responsibly and Strategically: Using Needs Assessment in Philanthropy - Lauren A. Silverstein 17. Case Study of a Total Rewards Association's Needs Assessment - Lindsay Strack PART E. Complex Needs Assessments 18. Needs Assessment at FMP Consulting - Louise C. Chan 19. Readiness for Integrating Behavioral Health and Primary Care: Application of the R = MC2 Framework - Ariel M. Domlyn, Tara Kenworthy, Jonathan P. Scaccia, and Victoria Scott 20. Faculty and Student Perceptions of University Course Evaluations - Melanie Suzanne Simpson, Ginny Cockerill, Andrea Word, and Derek Koehl 21. Orchid Candy Company - Sandra L. Williams and Kelly A. McGreevey Lessons Learned
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