Paul Marciano

Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of Respect

• Gebundenes Buch

Produktbeschreibung

Gives you specific, low-cost, turnkey solutions and action plans. This title offers the resources and techniques that have enabled trainers, executives, managers and owners at operations ranging from branches of the United States government to Fortune 500 corporations to twenty-person outfits to realize demonstrable gains in employee productivity.

Produktdetails

• Verlag: McGraw-Hill Professional
• Seitenzahl: 256
• Erscheinungstermin: 5. Juli 2010
• Englisch
• Abmessung: 218mm x 144mm x 27mm
• Gewicht: 435g
• ISBN-13: 9780071714013
• ISBN-10: 0071714014
• Artikelnr.: 29020279

Autorenporträt

Paul Marciano, Ph.D. is an entrepreneur, consultant, speaker, and president of Whiteboard, a human relations consulting firm committed to helping organizations cultivate, manage, and grow their human potential. Dr. Marciano earned his master's and doctorate degrees in clinical psychology at Yale University and hasserved on the faculties at Davidson College and Princeton University.

Inhaltsangabe

Introduction ; Chapter 1: The Last Guy Sat There; Chapter 2: Why Employee Engagement Matter; Chapter 3: Engagement versus Motivation; Chapter 4: Why Traditional Reward and Recognition Programs Fail; Chapter 5: Engagement through RESPECT; Chapter 6: RESPECT; Chapter 7: Recognition; Chapter 8: Empowerment; Chapter 9: Supportive Feedback; Chapter 10: Partnering; Chapter 11: Expectations; Chapter 12: Trust; Chapter 13: Putting it All Together