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The chapters presented in this book deal with the various aspects of cancer patients' satisfaction with nursing care. By understanding potential predictors of cancer patients' satisfaction with nursing care, the quality of nursing services in patients' perception view could be improved and meet patients' need. The hospital administration could use the patients' view to evaluate, reward and reinforce their staff's moral, because patient satisfaction survey is an instrumental component in hospital's quality of care monitoring, in relation to cost and services. Finally, measuring patients'…mehr

Produktbeschreibung
The chapters presented in this book deal with the various aspects of cancer patients' satisfaction with nursing care. By understanding potential predictors of cancer patients' satisfaction with nursing care, the quality of nursing services in patients' perception view could be improved and meet patients' need. The hospital administration could use the patients' view to evaluate, reward and reinforce their staff's moral, because patient satisfaction survey is an instrumental component in hospital's quality of care monitoring, in relation to cost and services. Finally, measuring patients' satisfaction is also quite significant for marketing purpose for government and private hospitals.
Autorenporträt
DR. Mehrnoosh Akhtari-Zavare was born in Tehran. She got bachelor degree in nursing in Iran and then went on to complete her Ph.D at Universiti Putra Malaysia. Her specialization and research interest mainly on the patient satisfaction, nursing care and health education.