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This handbook shows therapists the "real stuff" of effective counselling, including how to observe and assess, listen and establish rapport, communicate, focus, establish goals and create a context that fosters successful outcomes.

Produktbeschreibung
This handbook shows therapists the "real stuff" of effective counselling, including how to observe and assess, listen and establish rapport, communicate, focus, establish goals and create a context that fosters successful outcomes.
Autorenporträt
JEANNE ALBRONDA HEATON is a psychologist at Ohio University's Counseling and Psychological Services and in private practice in Athens. She is the co-author of Tuning in Trouble (Jossey-Bass, 1996).