Consumer Focus

Banking Services and the Consumer (Rle: Banking & Finance)

• Gebundenes Buch

Produktbeschreibung

This report, prepared for the government by the National Consumer Council, examines money transmission, access to banking services, new technology, banking and the law, disputes between bank and customer, saving and borrowing. There are special sections on Northern Ireland and Scotland and on bank executor and trustee work - all from a consumer perspective. It is based on the findings of two surveys of consumer attitudes to banking services and evidence from the banks and building societies themselves.

Produktdetails

• Verlag: CRC Press
• Seitenzahl: 252
• Erscheinungstermin: 25. Mai 2012
• Englisch
• Abmessung: 234mm x 156mm x 16mm
• Gewicht: 544g
• ISBN-13: 9780415526661
• ISBN-10: 0415526663
• Artikelnr.: 34932335

Autorenporträt

Authored by Consumer Focus,

Inhaltsangabe

Introduction. Note on terminology. 1. Conclusions and Recommendations 2.
Banking Services and the Consumer 3. Cash, Cheques, Credits, Debits and
Charges 4. Access to Banking Services 5. New Technology 6. Banking Services
and the Law 7. The Resolution of Disputes Between Bank and Customer 8.
Saving and Borrowing 9. Competition and Regulation 10. Northern Ireland and
Scotland 11. Executor and Trustee Services. Appendix.