Paul R. Niven

Balanced Scorecard Evolution

A Dynamic Approach to Strategy Execution

• Gebundenes Buch

Produktbeschreibung

The best plan is useless without effective execution
The future of business has become so unpredictable that your five-year plan may be irrelevant next week. To succeed in the modern market, you must constantly assess your progress and adapt on the fly. Agility, flexibility, continual learning, and adaptation are the new rules of business success. A differentiating strategy is crucial, but it will only lead to competitive advantage if you execute it flawlessly. You ll succeed only if you have the right insight for strategic planning and the agility to execute your plan.

Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides the latest theory and practice from strategic planning, change management, and strategy execution to ensure your business is flexible, future ready, and primed for exceptional execution. Author Paul R. Niven guides you through the new principles of The Balanced Scorecard and shows you how to apply them to your planning and strategy execution endeavors.

Read case studies that illustrate the theory and practice of strategic agility and execution
Learn how to create the objectives, measures, targets, and strategic initiatives that can make your plan a reality
Use the latest change management techniques to boost strategy execution success
Gain the knowledge and tools you need to face your challenges head-on
Motivate your employees to change behaviors toward plan accommodation
Making a plan isn t enough. You must actually take steps to implement your plan, and this requires excellent leadership skills. Change can be hard, and your organization may be resistant. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides everything you need to make things happen.

Produktdetails

• Wiley Corporate F&A
• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 368
• Erscheinungstermin: 18. August 2014
• Englisch
• Abmessung: 235mm x 157mm x 24mm
• Gewicht: 688g
• ISBN-13: 9781118726310
• ISBN-10: 1118726316
• Artikelnr.: 39881480

Autorenporträt

PAUL R. NIVEN is a management consultant, author, and noted speaker on the subjects of Balanced Scorecard, strategy, and strategy execution. He has developed successful Balanced Scorecard systems as both a practitioner and consultant for Fortune 500 companies, public sector agencies, and nonprofits. Paul's previous books include Roadmaps and Revelations, Balanced Scorecard Step-by-Step (now translated into over 15 languages), Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies, and Balanced Scorecard Diagnostics. Visit Paul on the web at www.senalosa.com.

Inhaltsangabe

Preface ix Acknowledgments xv Chapter 1: What Exactly Is a Balanced
Scorecard? 1 Origins, and a Brief History, of the Balanced Scorecard 1
Balanced Scorecard Perspectives 3 What Is a Balanced Scorecard? 7 Telling
the Story of Your Strategy through Cause and Effect 14 Key Balanced
Scorecard Questions and Answers 18 Notes 27 Chapter 2: Just Like the Boy
Scouts: Be Prepared 29 First Things First: Why Are You Developing a
Balanced Scorecard? 29 Answering the Question: Why the Balanced Scorecard
and Why Now? 30 Possible Reasons for Launching a Balanced Scorecard 33 Send
Yourself a Postcard from the Future 35 Start with a Provocative Action 36
Overcoming Skepticism 38 Benefits of a Guiding Rationale 39 Where Do We
Build the Balanced Scorecard? 40 Criteria for Choosing an Appropriate
Organizational Unit 41 Executive Sponsorship: A Critical Element of Any
Balanced Scorecard Program 45 Sponsorship Advice for Executives 51 Your
Balanced Scorecard Team 53 Managing the Balanced Scorecard on an Ongoing
Basis: The Office of Strategy Management 65 Functions of the Office of
Strategy Management 66 Your Balanced Scorecard Development Plan 71 Be Fast,
but Be Thoughtful in Your Approach 77 Developing a Communication Plan to
Support Your Balanced Scorecard Initiative 79 Final Assessments to Make
Before You Begin Building a Balanced Scorecard 88 Notes 92 Chapter 3:
Balanced Scorecard Building Blocks: Mission, Vision, and Strategy 95
Mission 95 Vision 105 Vision Statements and the Balanced Scorecard 111
Strategy 113 Strategic Themes 119 Appendix 3A: An Introduction to the
Roadmap Strategy Process 120 Roadmap Strategy 121 Four Fundamental
Questions You Must Answer When Creating a Strategy 121 The Four Lenses 124
A Strategy to Create True Alignment from Top to Bottom 126 Notes 126
Chapter 4: Conduct Effective and Engaging Workshops 129 Before the Workshop
130 During the Workshop 141 The Role of Executives in Workshops 153 Notes
156 Chapter 5: Building Powerful Strategy Maps That Tell Your Strategic
Story 159 What Is a Strategy Map? 159 Why You Need a Strategy Map 164 The
Spectrum of Strategic Plans 165 Developing Strategy Map Objectives 167
Developing Objectives for Each of the Four Perspectives 174 Which Value
Proposition Is Best? 183 Using Strategic Themes in the Development of a
Strategy Map 208 Developing a Shared Understanding with Objective
Statements 209 How Many Objectives on a Strategy Map? 212 Notes 217 Chapter
6: Create a Balanced Scorecard of Robust Measures, Meaningful Targets, and
Strategic Initiatives 221 What Are Performance Measures? 221 Creating
Better Performance Measures 222 Attributes of Effective Performance
Measures 229 Measures for Each of the Four Perspectives 239 Recording Your
Measures: Creating a Performance Measure Data Dictionary 243 Targets: The
Goals That Bring Measures to Life 250 Do You Need All Three Types of
Targets? 254 Strategic Initiatives: Projects That Drive Breakthrough
Performance 257 Notes 266 Chapter 7: Hold Strategy Execution Meetings So
Good, People Actually Want to Attend 269 From Theory to Practice 269 Before
the Meeting 274 In the Meeting 278 After the Meeting 287 Reporting Results
with Balanced Scorecard Software 290 Criteria for Selecting Software 291
Notes 303 Chapter 8: Let Everyone Demonstrate Their Contribution by
Cascading the Balanced Scorecard 305 What Is Cascading? 306 The Search for
Meaning 308 The Cascading Process 309 Ensure Understanding of Your
Highest?]Level Strategy Map and Scorecard before Cascading 311 Notes 325
Chapter 9: Integrating Change Management Techniques to Drive Balanced
Scorecard Success 327 Preparing for Scorecard Success 328 When Building the
Balanced Scorecard 331 Using the Balanced Scorecard 333 Balanced Scorecard
Implementation Checklists 336 Notes 339 About the Author 341 Index 343