This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.
This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.
Introduction Part I: Leadership and the Organization 1. The Paradigm Paradox 2. The Culture Trap 3. The Work of the Leader Part II: Implementing the Vision 4. Vision-Or Just Seeing Things? 5. The Improvement-Driven Organization 6. The Continuous Improvement Model Part III: Economics of Quality 7. Inspection Efficiency-An Oxymoron? 8. Structuring Quality Costs 9. Reporting Quality Costs 10. Analyzing Quality Costs Part IV: Statistics and Other Laws of Nature 11. Statistical Thinking 12. Statistical Process Control
Introduction Part I: Leadership and the Organization 1. The Paradigm Paradox 2. The Culture Trap 3. The Work of the Leader Part II: Implementing the Vision 4. Vision-Or Just Seeing Things? 5. The Improvement-Driven Organization 6. The Continuous Improvement Model Part III: Economics of Quality 7. Inspection Efficiency-An Oxymoron? 8. Structuring Quality Costs 9. Reporting Quality Costs 10. Analyzing Quality Costs Part IV: Statistics and Other Laws of Nature 11. Statistical Thinking 12. Statistical Process Control
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