Paul R. Niven

Balanced Scorecard (eBook, PDF)

Step-by-Step for Government and Nonprofit Agencies

• Format: PDF

Produktbeschreibung

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 384
• Erscheinungstermin: 5. Juni 2008
• Englisch
• ISBN-13: 9780470327982
• Artikelnr.: 37291677

Autorenporträt

PAUL R. NIVEN is a management consultant and noted speaker on the subjects of performance management and the Balanced Scorecard. As both a practitioner and consultant, he has developed successful Performance Management systems for organizations large and small around the globe. His clients include Fortune 500 companies, public-sector agencies from all levels, and nonprofit organizations. He may be reached through his Web site at www.senalosa.com.

Inhaltsangabe

Chapter 1. Introduction to the Balanced Scorecard. Chapter 2. Adapting the
Balanced Scorecard to Fit the Public and Nonprofit Sectors. Chapter 3.
Before You Begin. Chapter 4. Training and Communication Planning for
Balanced Scorecard Success. Chapter 5. Mission, Values, and Vision. Chapter
6. Strategy: The Core of Every Balanced Scorecard. Chapter 7. Strategy
Maps. Chapter 8. Performance Measures, Targets, and Initiatives. Chapter 9.
Creating Alignment by Cascading the Balanced Scorecard. Chapter 10. Linking
Resource Allocation to the Balanced Scorecard. Chapter 11. Reporting
Results. Chapter 12. The City of Charlotte: A Balanced Scorecard Success
Story. Chapter 13. Sustaining Balanced Scorecard Success. Appendix. The
Importance of Terminology and a Balanced Scorecard Glossary. Index.