Your words matter more than you think
Most of us use the language we inherited from a time when workers worked with their hands and managers worked with their heads. Today, your people do much more than simply follow orders. They contribute to performance and solve problems, and it's time we updated our language to reflect that.
In Leadership Is Language, former US Navy captain L. David Marquet offers a radical playbook to empower your people and put your team on a path to continuous improvement. The framework will help you achieve the right balance between deliberation and action, and take bold risks without endangering your mission. Among other things, you'll learn:
· How to avoid the seven common sins of questioning, from binary questions (should we do A or B?) to self-affirming questions (B is the better option, right?)
· Why you should vote first, then discuss, when deciding on a plan with your team, rather than voting after discussion
· Why it's better to give your people information instead of instructions
As a submarine captain, Marquet used his counterintuitive model of leadership to turn the worst-performing submarine crew into the best-performing one in the fleet, a story he recounted in his bestselling book Turn the Ship Around! Now, in Leadership Is Language, he draws on a wide range of examples, from the 2017 Oscars Best Picture mishap to the tragic sinking of the SS El Faro, to show you exactly how the words you use (and don't use) impact how your people contribute.
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- Verlag: Penguin Books Ltd
- Seitenzahl: 352
- Erscheinungstermin: 04.02.2020
- ISBN-13: 9780241373675
- Artikelnr.: 54556245
Full of compelling advice on how to lead more effectively by choosing your words more wisely.
--ADAM GRANT, author of Originals and Give and Take, and host of the TED podcast WorkLife
Leaders have to make difficult decisions every day under conditions of uncertainty. How can they get the best information and ideas from their people to help them decide? Leadership is Language is a refreshing, actionable framework that helps you navigate uncertainty and tackle thorny problems by bringing out the best in your people.
--ANNIE DUKE, author of Thinking in Bets
In Turn The Ship Around, Marquet challenged us to change the way we lead; Now, in Leadership is Language, he challenges us to change the way we talk as leaders dropping the archaic language of command and control and learning the language of creativity, collaboration, and commitment.
--LIZ WISEMAN, author of Multipliers
Another outstanding book from Marquet and a truly unique take on leadership that re-engineers our language. Anchored in how teams actually talk, Marquet shows leaders how to leave the Industrial Age language behind and use a different, more blue model going forward.
--VERNE HARNISH, founder of Entrepreneurs Organization (EO) and author of Scaling Up
How do you motivate team and individuals to do their best, be their best? Marquet s latest illustrates the powerful intersection of communication and leadership, with simple steps to transform your
thinking, your influence, and the lives in your span of care.
--BOB CHAPMAN, CEO of Barry-Wehmiller and author of Everybody Matters