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Produktbild: Business and Professional Communication

Business and Professional Communication Principles and Skills for Leadership

147,99 €

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Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

12.02.2026

Seitenzahl

616

Gewicht

1075 g

Auflage

4th edition

Sprache

Englisch

ISBN

978-1-07-199914-1

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

12.02.2026

Seitenzahl

616

Gewicht

1075 g

Auflage

4th edition

Sprache

Englisch

ISBN

978-1-07-199914-1

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Business and Professional Communication

  • Preface
    Acknowledgments
    About the Authors
    Part 1: Communication Principles and Skills for Leadership
    Chapter 1: Communicating and Leading at Work
    Communication and Leadership
    Communication: Making Sense and Sharing Sense
    Leadership: Influencing Others Through Communication
    Leading Others: Applying Communication Principles at Work
    Chapter Summary in Brief
    Key Terms
    Chapter 2: Being Aware of Communication at Work
    Being Aware of Organizational Leadership Approaches
    Being Aware of Organizational Culture
    Being Aware of Organizational Power
    Being Aware of Organizational Change
    Be Aware of Organizational Ethical Chal-lenges
    Chapter Summary in Brief
    Key Terms:
    Chapter 3: Using Verbal and Nonverbal Messages
    Communicating Clear Verbal Messages
    Communicating Supportive Verbal Messages
    Understanding How Nonverbal Messages Function
    Using and Interpreting Nonverbal Messages
    Chapter Summary in Brief
    Key Terms
    Chapter 4: Listening and Responding
    The Power of Listening
    Identifying Listening Problems
    How to Improve Your Listening Skills
    How to Improve Your Responding Skills
    Chapter Summary in Brief
    Key Terms
    Chapter 5: Adapting to Differences
    Adapting to Social Style Differences
    Adapting to Cultural Differences
    Adapting to Sex and Gender Differences
    Adapting to Generational Differences
    Chapter Summary in Brief
    Key Terms
    Part II: Relating to Others
    Chapter 6: Relating to Others at Work
    Understanding Relationships at Work
    Managing Conflict at Work
    Negotiating Solutions at Work
    Managing Bullying at Work
    Chapter Summary in Brief
    Key Terms
    Chapter 7: Preparing for Your Career
    Exploring Career Opportunities
    Interviewing Others to Gather Information
    How to Prepare Your Resume and Other Career-Seeking Material
    How to Create and Maintain Your Online Presence
    How to Prepare For an Employment Interview
    Chapter Summary in Brief
    Key Terms
    Chapter 8: Interviewing Principles and Skills
    Participating in the Employment Interview
    Conducting Employment Interviews
    Conducting Appraisal Interviews
    Interviewing Ethics
    Chapter Summary in Brief
    Key Terms
    Part III: Collaborating With Others
    Chapter 9: Collaborating in Teams
    Elements of Teamwork
    Working in Virtual Teams
    Understanding Team Dynamics
    Improving Team Dynamics
    Approaches to Enhancing Teamwork
    Chapter Summary in Brief
    Key Terms
    Chapter 10: Enhancing Team Meetings
    Meeting Essentials: Balancing Structure and Interaction
    How to Give Meetings Structure
    How to Plan Problem-Solving Meetings
    How to Develop Creative Solutions in Meetings
    How to Manage Meeting Interaction
    Chapter Summary in Brief
    Key Terms
    Part IV: Presenting to Others
    Chapter 11: Developing Professional Presentations
    How to Confidently Communicate to Others
    Consider Your Audience
    Select and Narrow Your Topic
    How to Generate Your Main Ideas
    Support Your Presentation
    Organize Your Presentation
    Chapter Summary In Brief
    Key Terms
    Chapter 12: Delivering Professional Presentations
    Methods of Delivering Your Presentation
    Effective Delivery Strategies
    Responding to Questions
    Using Presentation Aids
    Tips for Developing and Delivering a Team Presentation
    Chapter Summary in Brief
    Key Terms
    Chapter 13: Informing, Persuading, and Making Special Presentations
    Informing Others
    Persuading Others
    Making Special Presentations
    Chapter Summary in Brief
    Key Terms
    Part V: Writing to Others
    Chapter 14: Writing for Business
    Developing Business Writing Skills
    Writing Business Messages
    Creating Business Documents
    Chapter Summary in Brief
    Key Terms
    Chapter 15: Writing for Digital Media
    Writing with Technology
    Crafting Effective Email Messages
    Writing Effectively Across Digital Formats
    Strategies for Using AI Effectively and Ethically
    Chapter Summary in Brief
    Key Terms
    Appendix A: Managing Time: Managing Life
    Appendix B: Crafting and Delivering Mediated Presentations