Celebrity Service Secret Sauce The magic ingredient of outstanding customer and team experiences
-
- Englisch ausgewählt
54,99 €
inkl. gesetzl. MwSt.,
Lieferung nach Hause
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
22.01.2026
Verlag
Right Book PressSeitenzahl
160
Maße (L/B/H)
23,4/15,6/1,1 cm
Gewicht
398 g
Sprache
Englisch
ISBN
978-1-917490-18-4
What's the secret sauce of unforgettable service? It's that one 'little' thing that sets your service apart from everyone else. In Celebrity Service Secret Sauce, Geoff Ramm invites you into his world of incredible customer experiences, ideas and techniques. The ones that will make you memorable, referable and talked about for decades to come. This book isn't theory, it's an experience. For the very first time you'll see, hear and feel what outstanding Celebrity Service really looks like. You'll immerse yourself in real-world scenarios designed to challenge and inspire you and your team to become true experience makers. And you'll discover the power of Geoff's unique '120 Challenges' to deliver the kind of experiences that award-winning businesses use to delight their customers. Get ready for a journey across the world that will inspire you to discover the gap in your service you never knew existed. From an out of this world taxi ride in Southampton, to the greatest pasta you've ever seen in Rome, a record-breaking musical performance in the Big Apple, to a must-read letter from a Perthshire school that takes personalisation to another level. The experience you're about to create will be the one your customers and your team will fall in love with. So, grab your cone, choose your flavour and drizzle on your own secret sauce.
Noch keine Bewertungen vorhanden
Verfassen Sie die erste Bewertung zu diesem Artikel
Helfen Sie anderen Kundinnen und Kunden durch Ihre Meinung.
Kurze Frage zu unserer Seite
Vielen Dank für dein Feedback
Wir nutzen dein Feedback, um unsere Produktseiten zu verbessern. Bitte habe Verständnis, dass wir dir keine Rückmeldung geben können. Falls du Kontakt mit uns aufnehmen möchtest, kannst du dich aber gerne an unseren Kund*innenservice wenden.
zum Kundenservice