Beyond Compliance Design of a Quality System Tools and Templates for Integrating Auditing Perspectives
-
- Taschenbuch
- eBook ausgewählt
-
Form:Einzelkauf Download
-
Sprache:Englisch
-
eBook Format:PDF
- PDF 39,99 € ausgewählt
- ePUB 39,99 €
39,99 €
inkl. gesetzl. MwSt.Beschreibung
Produktdetails
Format
Kopierschutz
Ja
Family Sharing
Nein
Text-to-Speech
Nein
Erscheinungsdatum
01.03.2020
Verlag
ASQ Quality PressSeitenzahl
141 (Printausgabe)
Dateigröße
3247 KB
Auflage
1. Auflage
Sprache
Englisch
EAN
9781951058258
Next Level Results for Your QMS
You don't just want a compliant quality management system, you want a robust one a QMS that's easy to implement and maintain. Beyond Compliance Design merges two sets of experiencess that of a quality system designer/auditee and that of an external auditor to help you make that possible. Move beyond a focus on checking all the right boxes to the opportunities for continuous improvement, waste reduction, employee engagement, and customer satisfaction and delight.
Author Janet Bautista Smith, with the contributions of external auditor, Robert Alvarez, guides you in this process with her models, case studies, lessons learned, and an array of simple tools and templates you can customize for your organization and begin using immediately, including:
Implementing layered metrics to align with the auditor's perspective
Employing DMAIC analysis to process customer complaints
Discovering hidden factories through a Process Grid Walk
Addressing common pitfalls of documentation systems with lean solutions
Achieving operational compliance and excellence within processes
Determining QMS, customer, and auditor satisfaction
Fostering synergy among the QMS, customer, and auditor perspectives
Engaging management review for critical support
You don't just want a compliant quality management system, you want a robust one a QMS that's easy to implement and maintain. Beyond Compliance Design merges two sets of experiencess that of a quality system designer/auditee and that of an external auditor to help you make that possible. Move beyond a focus on checking all the right boxes to the opportunities for continuous improvement, waste reduction, employee engagement, and customer satisfaction and delight.
Author Janet Bautista Smith, with the contributions of external auditor, Robert Alvarez, guides you in this process with her models, case studies, lessons learned, and an array of simple tools and templates you can customize for your organization and begin using immediately, including:
Implementing layered metrics to align with the auditor's perspective
Employing DMAIC analysis to process customer complaints
Discovering hidden factories through a Process Grid Walk
Addressing common pitfalls of documentation systems with lean solutions
Achieving operational compliance and excellence within processes
Determining QMS, customer, and auditor satisfaction
Fostering synergy among the QMS, customer, and auditor perspectives
Engaging management review for critical support
Noch keine Bewertungen vorhanden
Verfassen Sie die erste Bewertung zu diesem Artikel
Helfen Sie anderen Kundinnen und Kunden durch Ihre Meinung.
Kurze Frage zu unserer Seite
Vielen Dank für dein Feedback
Wir nutzen dein Feedback, um unsere Produktseiten zu verbessern. Bitte habe Verständnis, dass wir dir keine Rückmeldung geben können. Falls du Kontakt mit uns aufnehmen möchtest, kannst du dich aber gerne an unseren Kund*innenservice wenden.
zum Kundenservice