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Produktbild: Design Thinking for Tech

Design Thinking for Tech Solving Problems and Realizing Value in 24 Hours

43,99 €

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

10.12.2022

Verlag

Pearson Academic

Seitenzahl

448

Maße (L/B/H)

22,7/17,7/2,1 cm

Gewicht

826 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-0-13-793303-7

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

10.12.2022

Verlag

Pearson Academic

Seitenzahl

448

Maße (L/B/H)

22,7/17,7/2,1 cm

Gewicht

826 g

Auflage

1. Auflage

Sprache

Englisch

ISBN

978-0-13-793303-7

Herstelleradresse

Libri GmbH
Europaallee 1
36244 Bad Hersfeld
DE

Email: gpsr@libri.de

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  • Produktbild: Design Thinking for Tech

  • Foreword

    Preface

    Prologue

    PART I: Design Thinking Basics

    Hour 1: Design Thinking Explained

    Thinking Slower to Deliver Faster

    A Process for Progress: Popular Design Thinking Models

    Our Design Thinking Model for Tech

    The Battle Between Perfection and Time

    The What: Techniques and Exercises

    The How: The Design Thinking Cycle for Progress

    The When: Ambiguity, Complexity, and Uncertainty

    The Why: Better Practices and Faster Outcomes

    The Who: Design Thinking by Technology Role

    Design Thinking in Action: Real-world Tech Examples

    What Not to Do: Lessons Learned the Hard Way

    Summary

    Workshop

    Hour 2: A Design Thinking Model for Tech

    Human-Centered Thinking

    Design Thinking in Four Phases

    What Not to Do: Exclusively Left to Right

    Summary

    Workshop

    Hour 3: Design Thinking for Small Audiences

    Design Thinking for Me

    Learning More Quickly

    Thinking and Problem Solving

    Coping with Ambiguity

    Prioritizing Next Best Steps for Uncertainty

    Executing More Effectively

    What Not to Do: This Isn't for Me

    Summary

    Workshop

    Hour 4: Resilient and Sustainable Teams

    Design Thinking for Tech Team Alignment

    Design Thinking for Sustainable Teams

    Responsibly Operating at Speed

    What Not to Do: The Archipelago Effect

    Summary

    Workshop

    Hour 5: Visible and Visual Teamwork

    Making Teamwork Visible and Visual

    Tools for Visual Collaboration

    Executing a Design Thinking Exercise

    What Not to Do: Keeping It All Inside

    Summary

    Workbook

    PART II: Understanding Broadly

    Hour 6: Understanding the Lay of the Land

    Listening and Understanding

    Assessing the Broader Environment

    Understanding and Articulating Value

    What Not to Do: Ignore the Culture Fractals

    Summary

    Workshop

    Hour 7: Connecting with the Right People

    A Framework for Finding and Prioritizing People

    Exercises for Stakeholder Mapping and Prioritization

    Exercises and Techniques for Engaging Stakeholders

    What Not to Do: Stick to the Happy Path

    Summary

    Workbook

    Hour 8: Learning and Empathizing

    From Stakeholders to Personas

    Three Types of Empathy

    A 360-Degree Model for Empathizing

    A Recipe for Empathizing

    What Not to Do: Ignore the 20 Percent

    Summary

    Workshop

    Hour 9: Identifying the Right Problem

    Identifying and Understanding a Problem

    Three Exercises for Problem Identification

    Techniques and Exercises for Problem Validation

    What Not to Do: Jump In! (to the Wrong Problem)

    Summary

    Workshop

    PART III: Thinking Differently

    Hour 10: Introduction to Thinking Differently

    Ideation and Thinking for Problem Solving

    Divergent and Convergent Thinking

    Warm-ups for Thinking Differently

    Techniques for Clearing the Mind

    What Not to Do: Stay Convergent!

    Summary

    Workshop

    Hour 11: Guardrails for Thinking Creatively

    Constraints and Guardrails

    Simple Guardrails for Thinking Differently

    Exercises for Thinking Through Risks

    Crazy Techniques for Extreme Thinking

    What Not to Do: Avoid the Silly-Sounding Stuff

    Summary

    Workshop

    Hour 12: Exercises for Increasing Creativity

    Creativity and Thinking

    Techniques and Exercises for Creative Thinking

    What Not to Do: Concluding Thinking Too Early

    Summary

    Workshop

    Hour 13: Exercises for Reducing Uncertainty

    Next-Step Thinking for Uncertain Situations

    Reducing Uncertainty and Ambiguity

    Working Through Uncertainty and What's Next

    What Not to Do: The Brute-Force Path

    Summary

    Workshop

    Hour 14: Thinking for Problem Solving

    From Ideas to Potential Solutions

    Visual Exercises for Problem Solving

    What Not to Do: Skimp on Brainstorming

    Summary

    Workshop

    PART IV: Delivering Value

    Hour 15: Cross-Teaming and Communicating for Outcomes

    Cross-Boundary Teaming for Collaboration

    Techniques for Working Across Teams

    Techniques for Communications Challenges

    What Not to Do: Using Words When a Picture Is Needed

    Summary

    Workshop

    Hour 16: Prototyping and Solutioning by Doing

    The Prototyping and Solutioning Mindset

    Making Progress versus Solving the Entire Problem

    Techniques for Making Planned Progress

    What Not to Do: Ignoring the Inverse Power Law

    Summary

    Workshop

    Hour 17: Solutioning Small and Fast

    The Progress Mindset: Showing Up and Starting Small

    Realizing Value Through Objectives and Key Results

    Starting Small and Delivering Fast

    Techniques for Delivering and Executing to Think

    For a Limited Time Only

    What Not to Do: The Forever MVP

    Summary

    Workshop

    Hour 18: Delivering Value at Velocity

    Delivery Techniques for Increasing Value Velocity

    Team Considerations for Velocity

    Change Control Considerations for Velocity

    What Not to Do: Shrink Sprints to Speed Up

    Summary

    Workshop

    PART V: Iterating for Progress

    Hour 19: Testing for Validation

    The Testing Mindset

    Traditional Types of Testing

    Testing Techniques for Learning and Validating

    Testing Tools for Feedback

    What Not to Do: Automate Everything

    Summary

    Workshop

    Hour 20: Feedback for Continuous Improvement

    Simple Feedback Techniques

    Strategic Feedback and Reflection Techniques

    What Not to Do: Wait for Late Feedback

    Summary

    Workshop

    Hour 21: Deploying for Progress

    Avoiding Perfection Traps

    Novel Techniques for Making Progress

    Edge Case Techniques for Deploying and Realizing Value

    What Not to Do: Deploying Too Soon

    Summary

    Workshop

    Hour 22: Operating at Scale

    Techniques and Exercises for Effective Scaling

    Operational Resiliency Techniques

    Techniques for Sustaining Systems and Value

    What Not to Do: The Scale versus Features Mandate

    Summary

    Workshop

    Hour 23: Making Change Sticky

    Change Management and Adoption

    The Four-Phase Change Process

    Methods for Creating Awareness

    Techniques for Providing Purpose

    Driving Readiness Through Design Thinking

    Four Techniques for Adopting Change

    Techniques for Timing Change

    What Not to Do: Change Management Can Wait

    Summary

    Workshop

    Hour 24: Design Thinking for Project Velocity

    Project Management Velocity

    Leadership and Governance

    Stakeholders and Expectations

    Development Approach

    Risk Management

    Schedule Management

    Managing Scope

    Delivery and Quality

    Communications and Collaboration

    What Not to Do: No Courage, No Future

    Summary

    Workshop

    Appendix A: Case Study Quiz Answers

    Appendix B: Summary of Design Thinking Techniques and Exercises

    Appendix C: Design Thinking in Action (by the Hour)

    References

     

     

    9780137933037    TOC    10/10/2022