Third International Workshop on Artificial Intelligence for Business Process Management (AI4BPM).-Pushing more AI capabilities into Process Mining to better deal with low-quality logs.- Research Challenges for Intelligent Robotic Process Automation.- Description Logic and Specialization for Structured BPMN.- Utilizing Ontology-Based Reasoning to Support the Execution of Knowledge-Intensive Processes.- How Cognitive Processes Make Us Smarter.- Supporting Complaint Management in the Medical Technology Industry by Means of Deep Learning.- Resource Controllability of Workflows Under Conditional Uncertainty.- Automated Multi-Perspective Process Generation in the Manufacturing Domain.- Data-Driven Workflows for Specifying and Executing Agents in an Environment of Reasoning and RESTful Systems.- The Changing Roles of Humans and Algorithms in (Process) Matching.- Third International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT).- Integrating IoT with BPM to provide Valueto Cattle Farmers in Australia.- Enabling the Discovery of Manual Processes using a Multi-modal Activity Recognition Approach.- 15th International Workshop on Business Process Intelligence (BPI).- Impact-Aware Conformance Checking.- Encoding Conformance Checking Artefacts in SAT.- Performance Mining for Batch Processing Using the Performance Spectrum.- LIProMa: Label-Independent Process Matching.- A Generic Approach for Process Performance Analysis using Bipartite Graph Matching.- Extracting a collaboration model from VCS logs based on process mining techniques.- Finding Uniwired Petri Nets Using eST-Miner.- Discovering Process Models from Uncertain Event Data.- Predictive Process Monitoring in Operational Logistics: A Case Study in Aviation.- A Survey of Process Mining Competitions: the BPI Challenges 2011-2018.- First International Workshop on Business Process Management in the era of Digital Innovation and Transformation: New Capabilities and Perspectives (BPMinDIT).- The Power ofthe Ideal Final Result for Identifying Process Optimization Potential.- Understanding the need for new perspectives on BPM in the digital age: an empirical analysis.- The Use of Distance Metrics in Managing Business Process Transfer - An Exploratory Case Study.- 12th International Workshop on Social and Human Aspects of Business Process Management (BPMS2).- Mining Personal Service Processes: The Social Perspective.- Supporting ED Process Redesign by Investigating Human Behaviors.- The Potential of Workarounds for Improving Processes.- 7th International Workshop on Declarative, Decision and Hybrid approaches to processes (DEC2H).- Putting Decisions in Perspective.- DMN for Data Quality Measurement and Assessment.- Modeling Rolling Stock Maintenance Logistics at Dutch Railways with Declarative Business Artifacts.- Applying Business Architecture Principles with Domain Specific Ontology to ACM modelling of Building Construction Projects.- Checking Compliance in Data-Driven Case Management.- Second International Workshop on Methods for Interpretation of Industrial Event Logs (MIEL).- Graph Summarization for Computational Sensemaking on Complex Industrial Event Logs.- Capturing human-machine interaction events from radio sensors in Industry 4.0 environments.- First International Workshop on Process Management in Digital Production (PMDiPro).- BPMN and DMN for Easy Customizing of Manufacturing Execution Systems.- Second International Workshop on Process-Oriented Data Science for Healthcare (PODS4H).-  Analysis and Optimization of a Sepsis Clinical Pathway using Process Mining.- Understanding Undesired Procedural Behavior in Surgical Training: the Instructor Perspective.- Towards Privacy-Preserving Process Mining in Healthcare.- Comparing Process Models for Patient Populations: Application in Breast Cancer Care.- Evaluating the E ectiveness of Interactive Process Discovery in Healthcare: A Case Study.- Developing Process Performance Indicators for Emergency Room Processes.- Interactive data cleaning for process mining: a case study of an outpatient clinic's appointment system.- Clinical Guidelines: a crossroad of many research areas. Challenges and opportunities in Process Mining for Healthcare.- Predicting outpatient process flows to minimise the cost of handling returning patients: A case study.- A Data Driven Agent Elicitation Pipeline for Prediction Models.- A solution framework based on process mining, optimization and discrete-event simulation to improve queue performance in an emergency department.- A multi-level approach for identifying process change in cancer pathways.- Adopting Standard Clinical Descriptors for Process Mining Case Studies in Healthcare.- Fourth International Workshop on Process Querying (PQ).- Complex Event Processing for Event-Based Process Querying.- Storing and Querying Multi-Dimensional Process Event Logs using Graph Databases.- Second International Workshop on Security and Privacy-enhanced Business Process Management(SPBP).- A Risk Management Framework for Compliance of Regulated Services.- A Legal Interpretation of Choreography Models.- Provenance Holder: Bringing Provenance, Reproducibility and Trust to Flexible Scientific Workflows and Choreographies.- Mining Roles From Event Logs While Preserving Privacy.- Secured and Flexible Blockchain-Based Non-governmental Identity-Authentication for Sociotechnical Systems Applications.- Extracting Event Logs for Process Mining from Data Stored on the Blockchain.- A framework for supply chain traceability based on blockchain tokens.- First International Workshop on the Value and Quality of Enterprise Modelling (VEnMo).- Enterprise Modelling of Digital Innovation in Strategies, Services and Processes.- Measuring business process model reuse in a process repository.- Anti-Patterns for Process Modeling Problems: An analysis of BPMN 2.0-based tools behavior.