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Introducing Azure Bot Service Building Bots for Business

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Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

30.08.2019

Verlag

Apress

Seitenzahl

210

Maße (L/B/H)

23,5/15,5/1,3 cm

Gewicht

353 g

Auflage

1st ed.

Sprache

Englisch

ISBN

978-1-4842-4887-4

Beschreibung

Produktdetails

Einband

Taschenbuch

Erscheinungsdatum

30.08.2019

Verlag

Apress

Seitenzahl

210

Maße (L/B/H)

23,5/15,5/1,3 cm

Gewicht

353 g

Auflage

1st ed.

Sprache

Englisch

ISBN

978-1-4842-4887-4

Herstelleradresse

Springer-Verlag GmbH
Tiergartenstr. 17
69121 Heidelberg
DE

Email: GPSR Kontakt

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  • Produktbild: Introducing Azure Bot Service
  • Produktbild: Introducing Azure Bot Service
  • Chapter 1:  Azure Chatbots – An Introduction

    Chapter Goal: To make reader understand what is Azure Chatbots, what are its features and how do we make benefit our of it  

    No of pages 25          

    Sub -Topics

    1.      Introduction – Artificial Intelligence

    2.      Introducing – Azure and Azure Chatbots

    3.      How do use Azure Chatbots

    Chapter 2:  Design and implement Azure Chatbots

    Chapter Goal: Describe details of designing and implementing Azure Chatbot

    No of pages: 20

    Sub - Topics  

    1.      Necessary requirements for creating Chatbots using Azure

    2.      Introducing Microsoft Bot Framework

    3.      Describe working of Azure Chatbot

    4.      Implementation using live example

     

    Chapter 3: Manage messages in Chatbots application 

    Chapter Goal: Create messages to engage users    

    No of pages: 20

    Sub - Topics: 

    1.      Send Welcome message to users

    2.      Add text and audio message

    3.      Create prompts

    4.      Create integrated set of dialogues

    5.      Use dialogue to manage complex conversation 

    Chapter 4: Deploy Azure Chatbots in different business scenarios

    Chapter Goal: Describe business scenarios in which chatbots will add benefits

    No of pages: 25

    Sub - Topics:

    1. Describe business challenges

    2.Implement chatbots to fix business challenges

    3. Describe benefits

    4. Describe end user experience

     

    Chapter 5:  Integration or Injection of Azure Chatbots with different application

    Chapter Goal: Explain how chatbots can be deployed or injected into internal application or external application, 

    No of pages: 20

    Sub - Topics:

    1.      How to Integrate Chatbot with internal and external websites sites

    2.      Integrate Chatbots with application such as Facebook, Twitter and others

    Chapter 6:  Demonstrate business benefits of using Azure Chatbots

    Chapter Goal: Explains measures to derive business benefits of azure chatbots   

    No of pages: 20

    Sub - Topics:

    1.      Describe advantages and disadvantages

    2.      Describe measures for benefits

    Chapter 7:  Create and use reusable solutions using Chatbots  

    Chapter Goal: Describe how reusable solutions can be created and reused

    No of pages: 20

    Sub - Topics:

    1.  How reusable solutions can reused and created in Incident Management process

    2. How Expert Connect program can created using Chatbots

    3. Automate process

    4. Eliminate duplicate tasks

     

    Chapter 8:  Create Digital Transformation 

    Chapter Goal: Create digital experience by enhancing Customer experience

    No of pages: 15

    Sub - Topics:

    1. Improve customer satisfaction

    2.  Create new selling opportunity for customer

    3. Develop insights by analyzing customer behavior