Responding to Crises in the Modern Infrastructure Policy Lessons from Y2K

'Quigley's well-pacd account is meticulously researched and systematically presented. It is the most authoratative analysis we are likely to get of an episode that is inevitably coloured by the very different perceptions of the people most closely involved... Quigley is to be congratulated on producing a clear, accessible and authoritative account of how governments over-reacted to but, perhaps, also successfully headed-off, a disaster that never was.' - Chris Bellamy, Nottingham Trent University, Public Administration vol. 88