Introduction to Queueing Systems with Telecommunication Applications

From the reviews:

“The organization of the book is such that queueing models are viewed as special cases of more general stochastic processes, such as birth-death or semi-Markov processes. … this book is a valuable addition to the queuing literature and provides instructors with a viable alternative for a textbook to be used in a one- or two-semester course on queueing models, at the upper undergraduate or beginning graduate levels.” (Charles Knessl, SIAM Review, Vol. 56 (1), March, 2014)

“The authors of this new book … present the material in an elegant and concise way, resulting in a good basic text that forms a foundation for readers who want to learn more advanced topics. … Each chapter concludes with a few exercises. … The writing style is quite formal and will be easily absorbed by a person well acquainted with mathematical modeling … . the book will serve as a useful reference to quickly look up a theorem or proof.” (Piotr Cholda, Computing Reviews, August, 2013)

“The book is composed of two main parts, namely Part I – Introduction to probability theory and stochastic processes, and Part II – Queueing systems. It consists of eleven chapters and an appendix. … The book is highly recommended for students and researchers studying and working in the field of queueing theory and its applications.” (János Sztrik, zbMATH, Vol. 1269, 2013)